Senior Service Engineer - Protection

Hitachi; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global energy solutions company is seeking a Senior Service Engineer in Abu Dhabi. The role involves managing service works on control systems, ensuring high customer satisfaction, and requires a Bachelor's degree in Electrical Engineering with extensive experience in protection systems. Candidates should have at least 10 years in testing and commissioning, with strong English proficiency.

Qualifications

• Minimum 10 years of experience with main and backup protection relays.
• SCMS experience will be an advantage.

Responsibilities

• Managing service works on Control and Protection systems.
• Delivering high-quality customer service.
• Preparing method statements, risk assessments and activity schedules.
• Supervising installations and maintenance works.
• Performing modifications in HV substation protection systems.

Skills

Substation Control & Protection principles

Testing and commissioning

Communication protocols knowledge

Proficiency in English

Education

Bachelor's or Master's degree in Electrical Engineering

Job description

Location

Abu Dhabi Abu Dhabi United Arab Emirates

Job ID

R0091800

Company Name

HITACHI ENERGY SYSTEMS LLC

Profession (Job Category)

Engineering & Science

Job Schedule

Full time

Remote

No

The opportunity

You as a Senior Service Engineer - Protection will be part of Hitachi Energy business based in Abu Dhabi United Arab Emirates. The role offers an exciting opportunity to work independently in the Grid Automation field with lots of opportunity to front technical discussions with customers and travel across UAE.

How you'll make an impact

• Managing and executing service works on Control and Protection systems according to workinstructions and in accordance with Hitachi Energy processes.
• Delivering top‑quality, high‑quality customer service.
• Preparing method of statements, risk assessments and site activity schedules.
• Supervising cubicle installation, cable laying & termination works.
• Performing modification, extension and upgrade works in HV substation protection systems including scheme checks, component testing, implementation of final settings, trip test, end‑to‑end test, SAT, energization checks etc.
• Managing customer and witness activities.
• Performing preventative and corrective maintenance works.
• Identifying technical problems and making analysis through remote or on‑site activities in different areas (service installation and commissioning retrofits technical assistance).
• Preparing Visit Reports, Service Reports, Test Reports, RCA etc. as required on the job.
• Working in close cooperation with the engineering team to identify digital solutions and support the expansion of the service scope on the Hitachi Energy installed base.
• Acting as resolution owner of the assigned customer cases.
• Applying safety rules and safe practices as well as environmental responsibilities and reporting unsafe practices and incidents.
• Living Hitachi Energy's core values of safety and integrity which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelor's or master's degree in electrical engineering is required.
• Thorough knowledge of Substation Control & Protection philosophy principles and application concepts.
• Minimum 10 years of testing and commissioning experience on main and backup protection relays with knowledge of communication protocols.
• SCMS experience will be an advantage.
• Proficiency in both spoken & written English language is required.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Required Experience

Senior IC