Senior SAP C4C Lead: AI-Driven Integrations & UX

Cognizant; Dubai; Hybrid; AED 250,000 - 450,000; Full time

Job summary

Cognizant is seeking an SAP C4C-focused consultant in a hybrid Dubai role requiring 5+ years in SAP C4C, SDK development, and functional config. You’ll design, build, and support end-to-end C4C solutions integrated with S/4HANA and frontend systems.

Responsibilities include defining designs, configuring sales/service processes, and delivering robust integrations via CPI, OData, and ABSL-driven components. Strong analytical and communication skills are essential.

Qualifications

• 5+ years of hands-on SAP C4C experience covering SDK development and functional configuration.
• Strong SDK expertise with ABSL, BODL, and custom BOs.
• Knowledge of C4C Sales and/or Service processes and master data with ERP integration.
• Experience with SAP CPI/Integration Suite and pre-packaged C4C–ERP content.
• Excellent analytical and communication skills.

Responsibilities

• Gather business requirements and translate into C4C functional designs and technical specifications.
• Configure C4C functional areas: business roles and access restrictions org structure (sales org distribution channel division sales office) involved parties workflows approval processes surveys and KPI/reporting.
• Develop custom solutions using SAP Cloud Applications Studio (SDK/PDI): custom business objects extension fields embedded components BO actions/validations mass data runs and web services.
• Design and support integrations between C4C and SAP S/4HANA via SAP Integration Suite (CPI) including OData APIs ID mapping and employee/customer master replication.
• Troubleshoot data replication and synchronization issues (e.g. ID mapping gaps master data inconsistencies between C4C and ERP) and drive them to resolution.
• Prepare functional and technical documentation conduct unit/integration testing and support UAT and cutover activities.
• Provide post-go-live (AMS) support including incident analysis root‑cause identification and deployment of corrective code/data fixes.
• Collaborate with integration basis and frontend application teams on cross‑system changes.

Skills

SAP C4C SDK

ABSL scripting

OData APIs

Education

Bachelor's degree in CS/IS or related

Tools

SAP Cloud Applications Studio (PDI)

SAP CPI / Integration Suite

OData / SOAP APIs

Job description

Cognizant is seeking an SAP C4C-focused consultant in a hybrid Dubai role requiring 5+ years in SAP C4C, SDK development, and functional config. You’ll design, build, and support end-to-end C4C solutions integrated with S/4HANA and frontend systems.

Responsibilities include defining designs, configuring sales/service processes, and delivering robust integrations via CPI, OData, and ABSL-driven components. Strong analytical and communication skills are essential.