Senior Sales Ops Lead - Regional, Data-Driven Impact

Etihad Airways; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading airline is seeking a Manager of Sales Operations to lead the regional sales support team in Abu Dhabi. The role involves managing day-to-day operations, fostering a customer-focused culture, and collaborating with sales leaders to enhance sales processes. Candidates should have 5+ years of sales support experience and a strong background in the aviation industry. This position offers a chance to drive impactful changes in a globally recognized company.

Qualifications

• 5+ years of experience in sales area or ticketing/customer service.
• Experience in sales support and knowledge of sales processes is a must.
• Prior experience in Inside sales will be preferred.

Responsibilities

• Manage day-to-day support operations and ensure efficient workflow.
• Foster a customer-focused and innovative team culture.
• Collaborate with sales leaders to refine and document sales processes.

Skills

Sales support

Problem-solving skills

Strong communication skills

Customer-focused mentality

Team management

Education

Bachelor’s degree in relevant field

Tools

CRM systems

Job description

A leading airline is seeking a Manager of Sales Operations to lead the regional sales support team in Abu Dhabi. The role involves managing day-to-day operations, fostering a customer-focused culture, and collaborating with sales leaders to enhance sales processes. Candidates should have 5+ years of sales support experience and a strong background in the aviation industry. This position offers a chance to drive impactful changes in a globally recognized company.