Senior Retail Lead | Customer Service & Store Ops

Al-Futtaim; Dubai; On-site; AED 48,000 - 60,000; Full time

Job summary

A leading retail company in Dubai is seeking a Senior Sales Assistant to join their team. This role emphasizes excellent customer service, leadership, and supervision of store operations. The ideal candidate should have at least 3 years of experience in retail, with strong skills in managing operations and training staff. The position offers an opportunity to enhance customer satisfaction while supporting the store manager.

Qualifications

• Minimum of 3 years experience in a retail or supervisory role.
• Proven ability to manage store operations.
• Competence in cash handling and administrative procedures.

Responsibilities

• Lead by example and provide high levels of customer service.
• Assist the store manager with daily operations.
• Train new employees on POS operations.

Skills

Excellent customer service skills

Strong leadership abilities

Proficiency in Point of Sale (POS) systems

Effective communication skills

Education

Completed high school education

Job description

A leading retail company in Dubai is seeking a Senior Sales Assistant to join their team. This role emphasizes excellent customer service, leadership, and supervision of store operations. The ideal candidate should have at least 3 years of experience in retail, with strong skills in managing operations and training staff. The position offers an opportunity to enhance customer satisfaction while supporting the store manager.