Senior Product Owner - Financial Investigation Unit

Capital Com SV Investments Limited; Dubai; Hybrid; AED 600,000 - 900,000; Full time

Benefits offered by this job

Competitive Salary

Work-Life Harmony

LI-Hybrid – remote up to 30 days

Generous Time Off

Employee Referral Program

Health & Pension Benefits

Volunteer Days

Be at forefront of digital assets

Job summary

Capital Com SV Investments Limited seeks a Senior Product Owner to lead the Financial Investigation Unit. You will own the roadmap for investigation case management and customer offboarding, shaping workflows and AI-powered automation from the ground up.

You will collaborate with Compliance, Operations and Engineering to deliver measurable improvements in investigation quality, timely decisions, and reliable execution, including auditable case records and robust access controls.

Qualifications

• 5 years in product ownership or product management at senior level.
• Strong financial crime experience across investigations AML fraud or customer offboarding in fintech, banking or regulated business.
• Track record building workflow or case-management products for operational users.
• Experience shipping AI or automation that reduces manual work while keeping people in charge of key decisions.
• Ability to write precise requirements and work closely with engineers on complex failure-tolerant workflows.
• Strong analytical skills with experience defining metrics and using data to set priorities.
• Excellent stakeholder management including working with Compliance and control owners on regulatory requirements.
• Experience building or growing a product team is desirable.

Responsibilities

• Own and prioritise the product roadmap for financial investigation case management and customer offboarding focusing on investigation quality timely decisions and reliable execution.
• Translate investigator needs into clear product requirements and acceptance criteria.
• Design workflows that make case ownership status next actions and escalation routes clear.
• Lead the development of AI and automation to assemble evidence, support analysis and reduce manual investigation work.
• Ensure outputs are traceable and subject to appropriate human review and approval.
• Bring relevant information together across systems with clear sources and appropriate access controls.
• Enable complete auditable case records that preserve evidence and reasoning through reviews and handovers.
• Translate approved offboarding procedures into reliable workflows with operational and control owners.
• Define approvals dependencies sequencing and exception handling with clear confirmation that required actions have been completed.
• Deliver changes with Engineering through testing, staged rollout and monitoring.
• Test interrupted processes, duplicate requests and unavailable dependencies with recovery routes and records of completed and outstanding actions.
• Measure investigation quality, case rework, avoidable delays and offboarding failures alongside user feedback.
• Use the findings to improve performance without treating faster case closure as proof of quality.
• Prepare Operations and Compliance for product changes, support adoption and resolve issues after launch.
• Feed quality reviews, audit findings and recurring operational problems into the roadmap.

Skills

Product ownership

Financial crime

Workflow design

AI automation

Requirements writing

Analytical skills

Stakeholder mgmt

Team leadership

Job description

We are a leading trading platform that is ambitiously expanding to the four corners of the globe Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience We deliver only the best so we are always in search of the best people to join our ever-growing talented team We are looking for a Senior Product Owner to build the products behind our new Financial Investigation Unit as we expand into new financial products and markets You will own the roadmap for investigation case management and customer offboarding You ll use AI to give investigators a complete picture of each case faster and turn approved decisions into workflows that run reliably You ll work closely with investigators Compliance Operations and Engineering Because this is a new capability you ll shape it from the ground up and over time build the team that runs it.

Responsibilities

• Own and prioritise the product roadmap for financial investigation case management and customer offboarding focusing on investigation quality timely decisions and reliable execution
• Translate investigator needs into clear product requirements and acceptance criteria
• Design workflows that make case ownership status next actions and escalation routes clear
• Lead the development of AI and automation to assemble evidence support analysis and reduce manual investigation work
• Ensure outputs are traceable and subject to appropriate human review and approval
• Bring relevant information together across systems with clear sources and appropriate access controls
• Enable complete auditable case records that preserve evidence and reasoning through reviews and handovers
• Translate approved offboarding procedures into reliable workflows with operational and control owners
• Define approvals dependencies sequencing and exception handling with clear confirmation that required actions have been completed
• Deliver changes with Engineering through testing staged rollout and monitoring
• Test interrupted processes duplicate requests and unavailable dependencies with recovery routes and records of completed and outstanding actions
• Measure investigation quality case rework avoidable delays and offboarding failures alongside user feedback
• Use the findings to improve performance without treating faster case closure as proof of quality
• Prepare Operations and Compliance for product changes support adoption and resolve issues after launch
• Feed quality reviews audit findings and recurring operational problems into the roadmap

Requirements

• 5 years in product ownership or product management including end-to-end ownership of a product roadmap at a senior level
• Strong financial crime experience across investigations AML fraud or customer offboarding gained in fintech banking or another regulated business
• A track record of building workflow or case-management products for operational users
• Experience shipping AI or automation that cut manual work while keeping people in charge of key decisions
• Ability to write precise requirements and work closely with engineers on complex failure-tolerant workflows
• Strong analytical skills with experience defining metrics and using data to set priorities
• Excellent stakeholder management including working with Compliance and control owners on regulatory requirements
• Experience building or growing a product team is desirable

Benefits

• Competitive Salary We believe great work deserves great pay Your skills and talents will be rewarded with a salary that makes you feel valued and motivated
• Work-Life Harmony Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock
• LI-Hybrid Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world some restrictions apply Adventure awaits
• Generous Time Off Need a breather Our annual leave policy lets you recharge and enjoy life outside of work without a worry
• Employee Referral Program Love working here Share the love Bring your talented friends on board and get rewarded for growing our awesome team
• Comprehensive Health amp Pension Benefits From medical insurance to pension plans we ve got your back Plus location-specific benefits and perks
• Volunteer Days Make a difference Take two additional paid days each year to support causes you care about and give back to the community
• Be a key player at the forefront of the digital assets movement propelling your career to new heights

We may use artificial intelligence AI tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses These tools assist our recruitment team but do not replace human judgment Final hiring decisions are ultimately made by humans If you would like more information about how your data is processed please contact us

5+ years in product ownership or product management, including end-to-end ownership of a product roadmap at a senior level.Strong financial crime experience across investigations, AML, fraud or customer offboarding, gained in fintech, banking or another regulated business.A track record of building workflow or case-management products for operational users.Experience shipping AI or automation that cut manual work while keeping people in charge of key decisions.Ability to write precise requirements and work closely with engineers on complex, failure-tolerant workflows.Strong analytical skills, with experience defining metrics and using data to set priorities.Excellent stakeholder management, including working with Compliance and control owners on regulatory requirements.Experience building or growing a product team is desirable.