Senior People Operations Specialist

Delivery Hero; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading food delivery company in Dubai is seeking a Senior People Operations Specialist to manage employee lifecycle processes. The role involves collaboration with HR, legal teams, and ensuring compliance with local laws. Ideal candidates have 3+ years of experience, a detail-oriented mindset, and are fluent in both Arabic and English. This is a full-time, on-site position without remote work options.

Benefits

Personal educational budget

Access to e-learning platform

Participation in various in-house training

Qualifications

• 3+ years of experience in People Operations, HR Administration or a similar role.
• Experience in a fast-paced, high-growth tech or digital company.
• Meticulous attention to detail and proactive mindset.

Responsibilities

• Manage end-to-end employee lifecycle documentation.
• Handle visa processes, renewals and government portals.
• Ensure compliance with local labor laws and regulatory requirements.

Skills

People Operations

HR Administration

Attention to detail

Strong understanding of local labor laws

Fluent in Arabic and English

Tools

HRIS tools

Job description

As a Senior People Operations Specialist you will play a key role in managing essential employee lifecycle processes ensuring smooth People Operations across our growing team. You’ll work closely with HR, Legal and Government Relations teams to manage contracts, visas and compliance while fostering a high-performance and people-first culture.

Key Responsibilities

• Manage end-to-end employee lifecycle documentation including contracts, onboarding paperwork and offboarding processes.
• Handle visa processes, renewals and government portals in collaboration with PROs and legal teams.
• Ensure compliance with local labor laws and regulatory requirements.
• Liaise with Government Relations (GR) departments to maintain seamless employee and business operations.
• Maintain and update HR systems records and trackers to ensure data accuracy and integrity.
• Support the People team in audits, reporting and continuous process improvements.
• Act as a trusted point of contact for employee queries related to policies, benefits and operational processes.

Qualifications

• 35 years of experience in People Operations, HR Administration or a similar role.
• Proven experience working in a fast-paced, high-growth tech or digital company.
• Strong understanding of local labor laws, visa processes and GR regulations.
• Fluent in Arabic and English, both spoken and written.
• Meticulous attention to detail and a proactive, solutions-oriented mindset.
• Tech-savvy with experience using HRIS tools and platforms.

Additional Information

• Exchange ideas and meet 2000 colleagues from different teams within Delivery Hero in our active guilds and through our global tech & product community.
• Develop your skills with your personal educational budget for conferences and external training.
• Access our e-learning platform MyAcademy and participate in our various in-house training, including German learning options.
• And much more.

Remote Work

No

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Employment Type

Contract