Senior Online Impersonation Detection Specialist

Agile Connect; Abu Dhabi; Remote; AED 240,000 - 360,000; Full time

Benefits offered by this job

100% remote work

Competitive compensation

Professional development

Collaboration with international teams

Job summary

Agile Connect is seeking a Senior Online Impersonation Detection Specialist to identify and mitigate digital impersonation threats impacting brand, executives, and customers. The role emphasizes investigative analysis, threat intelligence, and rapid incident coordination in a fully remote setup.

The candidate will monitor fraudulent profiles, fake listings, phishing campaigns, and deceptive accounts, coordinating with legal, communications, and cybersecurity teams to strengthen online trust.

Qualifications

• Bachelor's degree in Cybersecurity, Digital Forensics, IT, Intelligence Analysis or related discipline.
• Significant experience in online threat detection, digital investigations, brand protection, fraud prevention, or cyber threat intelligence.
• Strong understanding of online impersonation techniques, social engineering, phishing, account spoofing, and fraudulent digital identities.

Responsibilities

• Lead detection and investigation of online impersonation across websites, social media, messaging, and digital communities.
• Monitor suspicious accounts, fraudulent profiles, and unauthorized use of organizational identities.
• Develop detection rules, monitoring criteria, and risk indicators for identifying fraudulent identities.
• Coordinate takedown requests and abuse reports with social media platforms, registrars, hosting providers, and related services.
• Maintain investigation records, timelines, escalation documents, and remediation status reports.

Skills

Threat intelligence

Digital investigations

Brand protection

Incident coordination

OSINT methodologies

Analytical thinking

Written communication

Education

Bachelor's degree in Cybersecurity or related discipline

Tools

Threat intelligence platforms

Brand monitoring tools

Digital investigation software

OSINT tooling

Job description

Job Title: Senior Online Impersonation Detection Specialist

Location: United Arab Emirates (Remote)

Employment Type: Full-Time

Work Arrangement: 100% Remote - Work From Home

Level: Senior

About the Role

We are seeking a Senior Online Impersonation Detection Specialist to identify, investigate, and help mitigate digital impersonation threats targeting an organization’s brand, executives, employees, customers, and online communities. The role focuses on detecting fraudulent profiles, fake websites, deceptive social media accounts, phishing campaigns, and other malicious activities designed to misrepresent trusted individuals or organizations.

The successful candidate will combine digital threat intelligence, investigative analysis, brand protection, and incident coordination skills to strengthen the organization’s online trust and security.

Key Responsibilities

• Lead the detection and investigation of online impersonation activities across websites, social media platforms, messaging services, and digital communities.
• Monitor suspicious accounts, fraudulent profiles, fake business listings, and unauthorized use of organizational identities.
• Identify impersonation patterns involving executives, employees, public representatives, brands, and customer-facing services.
• Analyze suspicious domains, social media accounts, website content, email indicators, and publicly available digital information.
• Use threat intelligence and digital monitoring platforms to identify emerging impersonation campaigns.
• Develop detection rules, monitoring criteria, and risk indicators for identifying fraudulent online identities.
• Assess impersonation incidents based on credibility, potential impact, audience exposure, and associated security risks.
• Investigate phishing pages, fraudulent advertisements, fake customer support accounts, and deceptive communication channels.
• Collect and preserve relevant digital evidence, including URLs, screenshots, timestamps, account identifiers, and supporting metadata.
• Coordinate takedown requests and abuse reports with social media platforms, domain registrars, hosting providers, and other relevant service providers.
• Work with cybersecurity, legal, communications, compliance, and brand management teams to manage impersonation incidents.
• Maintain investigation records, incident timelines, escalation documentation, and remediation status reports.
• Identify recurring tactics, techniques, and infrastructure used by impersonation networks.
• Recommend improvements to monitoring coverage, incident response procedures, and digital identity protection controls.
• Prepare threat assessments and management reports highlighting trends, exposure, and recommended mitigation measures.
• Provide guidance to internal stakeholders on recognizing and reporting suspected online impersonation.

Qualifications and Experience

• Bachelor's degree in Cybersecurity, Digital Forensics, Information Technology, Intelligence Analysis, or a related discipline.
• Significant professional experience in online threat detection, digital investigations, brand protection, fraud prevention, or cyber threat intelligence.
• Strong understanding of online impersonation techniques, social engineering, phishing, account spoofing, and fraudulent digital identities.
• Experience monitoring social media platforms, websites, domain registrations, and other publicly accessible online sources.
• Familiarity with threat intelligence platforms, brand monitoring tools, digital investigation software, and online abuse reporting systems.
• Knowledge of domain intelligence, WHOIS/RDAP records, DNS analysis, and website infrastructure investigation.
• Ability to assess digital evidence and distinguish legitimate accounts from suspicious or deceptive identities.
• Understanding of incident classification, risk assessment, escalation procedures, and response coordination.
• Familiarity with open-source intelligence (OSINT) methodologies and responsible information collection practices.
• Experience documenting investigations and preparing clear, evidence-based reports.
• Knowledge of privacy, data protection, and digital evidence handling principles.
• Strong analytical thinking, attention to detail, and investigative problem-solving abilities.
• Excellent written communication and stakeholder coordination skills.
• Ability to manage sensitive investigations and work independently in a fully remote environment.

What We Offer

• 100% remote working arrangement from within the applicable employment jurisdiction.
• Competitive compensation aligned with experience and specialist expertise.
• Opportunities to work on digital trust, cybersecurity, and online brand protection initiatives.
• Professional development in threat intelligence, digital investigations, and impersonation detection technologies.
• Collaboration with international teams across cybersecurity, fraud prevention, legal, and communications functions.