Senior Market Client Operations Lead — Growth & Quality

NielsenIQ; Dubai; On-site; AED 150,000 - 200,000; Full time

Job summary

A leading consumer intelligence company seeks an Operations Manager to manage and coordinate Client Operations in Dubai. This role will be responsible for driving market outcomes, improving cross-functional efficiencies, and maintaining strong partnerships with internal stakeholders. The ideal candidate will possess extensive operations experience and exceptional leadership and communication skills.

Benefits

Flexible working environment

Volunteer time off

Qualifications

• 5 years of experience in market research with a focus on operations.
• Proven leadership capabilities and stakeholder engagement skills.
• Commercial background considered a strong plus.

Responsibilities

• Oversee management of Client Operations unit within the market.
• Handle client escalations and complex queries.
• Lead cross-functional reviews focused on operational targets.

Skills

Leadership

Communication

Stakeholder Engagement

Operational Management

Commercial Acumen

Job description

A leading consumer intelligence company seeks an Operations Manager to manage and coordinate Client Operations in Dubai. This role will be responsible for driving market outcomes, improving cross-functional efficiencies, and maintaining strong partnerships with internal stakeholders. The ideal candidate will possess extensive operations experience and exceptional leadership and communication skills.