Senior Key Account Manager

DSV - Global Transport and Logistics; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading logistics company is seeking a Senior Key Account Manager to oversee key accounts in the Aerospace sector. The role involves managing relationships, resolving issues, and driving business growth through strategic partnerships. Ideal candidates will have 5-8 years of experience in the Aerospace or Airline industry and possess strong sales acumen and client management skills. This is an opportunity to impact a dynamic organization focused on innovation and growth.

Qualifications

• 5–8 years of experience in the Aerospace or Airline Industry.
• At least 2 years of proven experience in managing large key accounts.

Responsibilities

• Managing allocated accounts and promoting partnerships.
• Growing business through cross-selling and regional expansion.
• Fulfilling key accounts requirements in UAE and regionally.
• Resolving operational and financial issues for assigned accounts.
• Working closely with Operations Departments.
• Reporting to sales management on key accounts issues.

Skills

Market knowledge

Sales acumen

Client Management

Account management

Knowledge of local, regional and global industry laws and regulations

Communication skills

Negotiation skills

Logical and self-motivated

Result oriented

Education

Bachelors / Master’s degree in Sales and Marketing

Job description

Senior Key Account Manager, Aerospace

Responsibilities

• Managing the allocated accounts throughout the tenure of the relationship and promoting the partnership between key customers and DSV.
• Growing and expanding the business with key accounts through cross selling, volume growth and regional expansion.
• Fulfilling all key accounts requirements and expectations in UAE and regionally whenever needed.
• Resolving all operational and financial issues pertaining to assigned accounts.
• Working closely with Operations Departments and regional DSV offices and harmonizing the services and agreements offered to Key accounts.
• Analyzing problems or issues withholding growth, finds solutions, and takes specific measures to overcome them.
• Controlling operational costs and financial exposure of assigned key accounts while at the same time meeting or exceeding customer expectations.
• Reporting to sales management on key accounts issues, revenues growth plans, action plans to resolve outstanding issues, etc.
• Performing any other related duties/ projects assigned by Manager from time to time to meet business exigencies.
• This role is also having a commercial element of a Business Development Manager role with a 25-35% time allocation to the role
• Part of the Business Development role is to identify and onboard new customers to the company

Qualifications & Characteristics

Education – Bachelors / Master’s degree in Sales and Marketing

Work Experience – Candidates must have 5–8 years of experience in the Aerospace or Airline Industry, with at least 2 years of proven experience in managing large key accounts.

Specific Skills:

• Market knowledge
• Sales acumen
• Client Management
• Account management
• Knowledge of local, regional and global industry laws and regulations
• Communication skills
• Negotiation skills
• Logical and self-motivated
• Result oriented

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

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