Senior IT Operations Engineer, Dubai

Emerald Zebra - Recruitment & Executive Search; Dubai; On-site; AED 250,000 - 306,000; Full time

Benefits offered by this job

Medical Insurance starting from day 1

Flexible start between 08:00 and 10:00

Training resources and development

Well-stocked office with refreshments

Multinational, collaborative culture

Regular team-building events

Job summary

Emerald Zebra - Recruitment & Executive Search is recruiting a Senior IT Operations Engineer for an onsite role in Dubai. You will own endpoint strategy and identity lifecycle, driving zero-touch deployment across macOS and Windows, with leadership potential within the IT Operations team.

The position operates in a PCI DSS fintech environment, focusing on automation, policy enforcement and cloud integrations across a global workforce. Strong scripting and cross-team collaboration are essential.

Qualifications

• 5-7 years of experience in IT operations, systems administration or endpoint engineering.
• Hands-on with enterprise MDM (Kandji, Jamf Pro or Microsoft Intune).
• Experience with identity management and SSO (Google Workspace Admin, Okta, Azure AD/Entra ID, SAML/SCIM).
• Scripting and automation experience (Bash, Python or PowerShell).

Responsibilities

• Own the full device lifecycle across macOS and Windows fleets.
• Administer Kandji MDM with profiles, deployments and compliance policies.
• Design and manage identity lifecycle workflows with Google Workspace SCIM and SSO/SAML.
• Build automated provisioning/deprovisioning workflows using APIs and scripting.
• Lead infrastructure projects end-to-end including office build-outs and cloud integrations.

Skills

Device lifecycle management

Networking fundamentals

Cloud platforms

Atlassian tooling

Documentation & process mindset

Cross-team communication

Scripting and automation

Tools

Kandji

Jamf Pro

Microsoft Intune

Google Workspace

Okta

Azure AD

SAML/SCIM

Job description

Our client is a PCI DSS Level 1 payment-orchestration platform looking to hire a Senior IT Operations Engineer based at their office in Dubai. This is an onsite role and takes full ownership of endpoint strategy and identity lifecycle.

Operating in a PCI DSS v4.1-regulated fintech environment this role drives automation zero-touch device deployment and compliance enforcement across a global workforce.

The role carries a clear leadership trajectory: candidates demonstrating technical ownership and operational maturity will be evaluated for IT Operations team lead responsibilities within the first year.

Responsibilities:

• Own the full device lifecycle: procurement provisioning compliance enforcement and decommissioning across macOS and Windows fleets
• Administer and optimise the Kandji MDM platform including custom profiles automated deployments and compliance policies
• Design and manage identity lifecycle workflows integrating Google Workspace SCIM provisioning and SSO/SAML configurations
• Build and maintain automated provisioning/deprovisioning workflows using APIs scripting and integration platforms
• Lead infrastructure projects end-to-end: office build-outs network deployments access control systems and cloud service integrations

Required Qualifications:

• 5-7 years of experience in IT operations systems administration or endpoint engineering
• Proven hands-on experience with at least one enterprise MDM solution (Kandji Jamf Pro or Microsoft Intune)
• Experience with identity management and SSO: Google Workspace Admin Okta Azure AD/Entra ID SAML/SCIM integrations
• Proficiency in scripting and automation (Bash Python or PowerShell) for IT workflow development
• Currently based in Dubai UAE.

Required Skills and Competencies:

• Strong understanding of device lifecycle management: zero-touch deployment .mobileconfig profiles and compliance enforcement
• Solid networking fundamentals: DNS DHCP VLANs VPN and enterprise-grade Wi-Fi troubleshooting
• Experience with cloud platforms (AWS or Azure) for IT infrastructure services
• Strong Atlassian tooling knowledge: Jira Confluence and JSM administration and workflow design
• Excellent documentation habits process-driven mindset and strong cross-team communication skills

Nice-to-Have / Preferred:

• Experience deploying SCIM bridges (e.g. 1Password SCIM on AWS ECS/Fargate); familiarity with BioStar 2 access control
• Certifications: ACMA/ACME (Jamf) Microsoft MD-102 AWS SysOps or ITIL; background in fintech or regulated environments

Benefits:

• Competitive salary package aligned with experience and market standards.
• Flexi start between 08:00 and 10:00 giving you control over how you structure your morning.
• Medical Insurance starting from day 1.
• Access to training resources and development opportunities that support your professional growth.
• Well-stocked office with snacks drinks and refreshments available daily.
• A multinational organisation that promotes a strong collaborative culture
• Regular team-building events and company activities that strengthen collaboration across teams.

Salary range: up to AED 278000 per year (approx. AED 23200/month).