Senior Guest Experience Specialist

W Hotels; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

W Hotels in Abu Dhabi is seeking a Guest Service Expert to ensure guests have a memorable dining experience. You’ll help set tables, coordinate with the kitchen, engage with guests, take orders, and maintain clean work areas while upholding the brand’s standards. The role emphasizes safety, professional appearance, teamwork, and a hands-on approach to service.

A high school diploma or G.E.D. is commonly expected; no supervisory experience is required, and training will be provided to deliver

Qualifications

• High school diploma or G.E.D. equivalent required or preferred.
• Less than 1 year related work experience is acceptable.
• No supervisory experience required.
• Licensing or certification not required.

Responsibilities

• Set tables, greet guests, and present menus.
• Interact with guests, take orders, and coordinate with the kitchen.
• Maintain cleanliness of work areas and ensure safety and professional appearance.

Skills

Customer service

Communication

Education

High school diploma or G.E.D. equivalen

Job description

W Hotels in Abu Dhabi is seeking a Guest Service Expert to ensure guests have a memorable dining experience. You’ll help set tables, coordinate with the kitchen, engage with guests, take orders, and maintain clean work areas while upholding the brand’s standards. The role emphasizes safety, professional appearance, teamwork, and a hands-on approach to service.

A high school diploma or G.E.D. is commonly expected; no supervisory experience is required, and training will be provided to deliver