Senior Fraud Operations Lead — Data-Driven Prevention

Delivery Hero; Dubai; On-site; AED 279,000 - 446,400; Full time

Job summary

Delivery Hero is seeking a Senior Analyst Fraud Operations to safeguard our ecosystem. You will monitor fraud KPIs, identify anomalies, and use data-driven insights to strengthen prevention systems across platforms.

Working cross-functionally with Data, Product, Operations and Finance, you will influence risk assessments, launch support for new products, and drive scalable fraud controls that protect customers and enable smooth transactions.

Qualifications

• 4-5 years experience in fraud prevention or fraud operations within high-transaction environments (e-commerce fintech or similar).
• Strong analytical skills; ability to process and interpret data from multiple sources and convert insights into actions.
• Proficiency in SQL or BigQuery required; familiarity with Python or scripting languages is a plus.
• Demonstrated success in managing KPIs and achieving OKRs.
• Strong communication and stakeholder management skills with the ability to collaborate globally.
• Ability to thrive in a fast-paced complex environment balancing multiple priorities effectively.

Responsibilities

• Monitor key fraud KPIs daily and identify anomalies through data analysis.
• Identify and investigate trends and conduct root-cause analysis.
• Develop a deep understanding of fraud processes tools and behaviors across platforms.
• Translate insights into system improvements by applying changes to automated fraud detection rules.
• Recommend and implement scalable processes that adapt to evolving transaction and fraud patterns.
• Support the launch of new products and payment methods by providing risk assessments and fraud prevention inputs.
• Own fraud-related KPIs, define targets, track progress and ensure goals are met.

Skills

SQL

BigQuery

Python

Education

Bachelor's degree in Economics Statistics Mathematics Industrial Engineering or related field

Job description

Delivery Hero is seeking a Senior Analyst Fraud Operations to safeguard our ecosystem. You will monitor fraud KPIs, identify anomalies, and use data-driven insights to strengthen prevention systems across platforms.

Working cross-functionally with Data, Product, Operations and Finance, you will influence risk assessments, launch support for new products, and drive scalable fraud controls that protect customers and enable smooth transactions.