Senior Enterprise Solutions Engineer

TeamViewer; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology solutions provider seeks a Solutions Engineer in Dubai to enhance warehouse processes through innovative technology. The ideal candidate will have 3-5 years of experience in technical roles, a strong understanding of warehouse management systems, and the ability to communicate complex solutions effectively. Travel up to 50% is required as part of the role.

Qualifications

• 3–5 years of experience in a customer-facing technical role.
• Strong focus on warehouse operations and familiarity with WMS platforms.
• Excellent communication and presentation skills.
• Proven experience leading proof-of-concept engagements.
• Team-oriented with a collaborative mindset.

Responsibilities

• Develop understanding of warehouse processes and how TeamViewer’s solutions integrate.
• Deliver product demonstrations and workshops.
• Identify customer needs and translate them into actionable solutions.
• Collaborate on the development of custom workflows.
• Stay informed on industry trends and competition.

Skills

Customer Engagement

Solution Design

Market Awareness

Collaboration

Technical Communication

Presentation Skills

Warehouse Domain Expertise

Tools

SAP EWM

Manhattan WMS

Cloud Infrastructure

APIs

Middleware

Job description

Responsibilities

• Warehouse Domain Expertise : Develop a deep understanding of warehouse processes (e.g., picking, packing, inventory control, replenishment) and how TeamViewer’s solutions integrate with Warehouse Management Systems (WMS) to improve productivity and accuracy.
• Presentations & Demos : Deliver product demonstrations, workshops, and proof-of-concept engagements that show how our solutions address real-world challenges and deliver measurable value.
• Customer Engagement : Participate in discovery conversations to identify customer needs, challenges, and goals, and translate these into clear, actionable solutions.
• Solution Design : Collaborate on the development of custom workflows and demo environments that reflect customer use cases. Clearly articulate how TeamViewer delivers value through ease of use, system performance, and seamless integration.
• Collaboration : Work closely with Product Management, Customer Success, and R&D to ensure that proposed solutions are technically sound, scalable, and aligned with customer objectives.
• Market Awareness : Stay informed on industry trends, competitive offerings, and evolving technologies across IT and OT environments. Share relevant insights to support internal knowledge sharing and customer conversations.
• Partner Enablement : Support joint demos and customer engagements with strategic partners. Assist in showcasing TeamViewer technologies as part of integrated, customer‑centric solutions.

Qualifications

• 3–5 years of experience in a customer‑facing technical role, such as Solutions Engineer or Pre‑Sales Consultant, with a strong focus on warehouse operations and hands‑on familiarity with WMS platforms such as SAP EWM, Manhattan, or similar systems.
• Strong understanding of enterprise environments and solution selling to both technical and business stakeholders.
• Excellent communication and presentation skills, with the ability to explain complex topics clearly to both technical users and business stakeholders.
• Proven experience leading or supporting proof‑of‑concept engagements and contributing to tailored solution designs that meet operational and business goals.
• Familiarity with platforms and tools such as cloud infrastructure, virtualization, APIs, or middleware.
• Team‑oriented with a collaborative mindset and a customer‑first approach.
• Fluency in English is required; additional languages are a plus.
• Up to 50% travel required