Senior Digital Transformation Director - Telecom

VAM Systems; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading technology firm in Dubai is seeking an experienced Senior Digital Transformation Director to lead complex transformation programs across BSS/OSS domains. This role requires a minimum of 10 years in telecom project management, with strong expertise in BSS/OSS transformation and agile delivery frameworks. The successful candidate will engage with senior stakeholders and manage vendor relationships to ensure project success. Full-time position with a 15-30 day joining timeframe and no remote work options.

Qualifications

• Minimum 10 years in telecom project/programme management with 5+ years on BSS/OSS.
• Strong grasp of TM Forum standards and agile delivery frameworks.
• Excellent stakeholder management and commercial acumen.

Responsibilities

• Lead complex digital transformation programs across BSS/OSS domains.
• Establish project governance and delivery cadence.
• Manage vendor relationships with telecom solution providers.

Skills

Telecom project/programme management

BSS/OSS transformation

GCC telecom regulatory knowledge

Complex multi-vendor system integrations

TM Forum standards

Agile delivery frameworks

Stakeholder management

Commercial acumen

Job description

VAM Systems is currently looking for Senior Digital Transformation Director for our UAE operations with the following skill set and terms and conditions:

Qualifications experience skills and competencies.

• Minimum 10 years in telecom project/programme management with at least 5 years focused on BSS/OSS transformation in the GCC or MENA region.
• Strong knowledge of GCC telecom regulatory environment (e.g. CITC TDRA CRA).
• Demonstrated success managing complex multi-vendor system integrations.
• Strong grasp of TM Forum standards (eTOM SID TAM) and Open Digital Architecture principles.
• Expertise in managing agile delivery frameworks (e.g. SAFe Scrum) ideally in hybrid environments.
• Familiarity with cloud-native architectures (public/hybrid cloud Kubernetes microservices).
• Excellent stakeholder management skills especially in multicultural and matrixed environments.
• Strong commercial acumen with ability to align project goals to business outcomes.
• Experience with OSS/BSS transformation in greenfield brownfield or consolidation contexts.

Accountabilities

• Lead complex digital transformation program across BSS/OSS domains
• Drive the replacement or enhancement of legacy systems with agreed platform focusing on a Digital first approach
• Establish strong project governance and delivery cadence across cross-functional teams and third-party vendors.
• Engage with senior business stakeholders across Technology Commercial Channels and regulatory functions.
• Manage vendor relationships with major telecom solution providers.
• Collaborate with enterprise architecture teams to ensure solutions align with long-term IT and network evolution strategies.
• Implement agile and DevOps practices where appropriate while ensuring compliance with local regulatory and cybersecurity requirements.
• Drive business case realization and ensure alignment to KPIs budget and timelines.
• Act as a change leader to foster adoption of new systems processes and ways of working across the organization.
• Provide regular status reporting to steering committees and executive leadership

Joining time frame: (15 - 30 days)

Remote Work :

No

Employment Type :

Full-time