Senior Digital Transformation BSSOSS

VAM Systems; Dubai; On-site; AED 250,000 - 300,000; Full time

Job summary

A leading telecom solutions provider in Dubai is seeking a Senior Digital Transformation -BSS/OSS expert to manage complex digital transformation programs. The ideal candidate will have extensive experience in telecom project management and a strong grasp of BSS/OSS frameworks and standards. This full-time position requires excellent stakeholder management skills and a clear focus on driving business outcomes.

Qualifications

• Minimum 10 years in telecom project/programme management with at least 5 years focused on BSS/OSS transformation in the GCC or MENA region.
• Strong knowledge of GCC telecom regulatory environment (e.g. CITC, TDRA, CRA).
• Demonstrated success managing complex multi-vendor system integrations.
• Strong grasp of TM Forum standards (eTOM, SID, TAM) and Open Digital Architecture principles.

Responsibilities

• Lead complex digital transformation program across BSS/OSS domains.
• Drive the replacement or enhancement of legacy systems focusing on a Digital first approach.
• Establish strong project governance and delivery cadence across teams and vendors.
• Engage with senior business stakeholders across different functions.
• Manage vendor relationships with major telecom solution providers.

Skills

Telecom project/programme management

BSS/OSS transformation

Stakeholder management

Agile delivery frameworks

Cloud-native architectures

Commercial acumen

Job description

We are currently looking for Senior Digital Transformation -BSS/OSS for our UAE operations with the following skill set and terms and conditions:

Qualifications

• Minimum 10 years in telecom project/programme management with at least 5 years focused on BSS/OSS transformation in the GCC or MENA region.
• Strong knowledge of GCC telecom regulatory environment (e.g. CITC, TDRA, CRA).
• Demonstrated success managing complex multi-vendor system integrations.
• Strong grasp of TM Forum standards (eTOM, SID, TAM) and Open Digital Architecture principles.
• Expertise in managing agile delivery frameworks (e.g. SAFe Scrum) ideally in hybrid environments.
• Familiarity with cloud-native architectures (public/hybrid cloud Kubernetes microservices).
• Excellent stakeholder management skills especially in multicultural and matrixed environments.
• Strong commercial acumen with ability to align project goals to business outcomes.
• Experience with OSS/BSS transformation in greenfield brownfield or consolidation contexts.

Accountabilities

• Lead complex digital transformation program across BSS/OSS domains.
• Drive the replacement or enhancement of legacy systems with agreed platform focusing on a Digital first approach.
• Establish strong project governance and delivery cadence across cross-functional teams and third-party vendors.
• Engage with senior business stakeholders across Technology, Commercial, Channels, and regulatory functions.
• Manage vendor relationships with major telecom solution providers.
• Collaborate with enterprise architecture teams to ensure solutions align with long-term IT and network evolution strategies.
• Implement agile and DevOps practices where appropriate while ensuring compliance with local regulatory and cybersecurity requirements.
• Drive business case realization and ensure alignment to KPIs, budget and timelines.
• Act as a change leader to foster adoption of new systems, processes and ways of working across the organization.
• Provide regular status reporting to steering committees and executive leadership.

Joining time frame: (15 - 30 days)

Remote Work: No

Employment Type: Full-time