Senior Digital Telesales Fulfilment Specialist – Remote

Abu Dhabi Commercial Bank; Abu Dhabi Emirate; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading financial institution in the UAE is seeking a Senior Officer for Telesales Digital Fulfilment to manage telesales operations, ensure compliance, and enhance customer service. Ideal candidates should have at least 4 years of relevant experience and a Bachelor's degree in Business Administration, along with strong communication skills and proficiency in CRM systems. This position offers a competitive salary and comprehensive benefits package.

Benefits

Competitive salary

Comprehensive benefits package

Flexible working options

Learning and development opportunities

Qualifications

• At least 4 years of experience in banking telesales or digital fulfilment.
• Strong knowledge of regulatory compliance.
• Ability to manage multiple tasks effectively.

Responsibilities

• Execute telesales fulfilment requests and ensure timely processing.
• Manage sales leads and documentation for conversion.
• Conduct verification calls for compliance.

Skills

Telesales processes

Banking products knowledge

Communication skills

Analytical capabilities

CRM systems proficiency

Attention to detail

Education

Bachelor’s Degree in Business Administration

Intermediate/Graduate Degree

Tools

MS Office

Job description

A leading financial institution in the UAE is seeking a Senior Officer for Telesales Digital Fulfilment to manage telesales operations, ensure compliance, and enhance customer service. Ideal candidates should have at least 4 years of relevant experience and a Bachelor's degree in Business Administration, along with strong communication skills and proficiency in CRM systems. This position offers a competitive salary and comprehensive benefits package.