Senior Detection & Response Engineer — Hands-on SOC Lead

spiderSilk; Dubai; On-site; AED 150,000 - 210,000; Full time

Job summary

spiderSilk in Dubai is seeking a senior IT/SOC lead who will own corporate IT operations end to end, including endpoint fleet management and onboarding/offboarding at scale. You will drive identity and access management across cloud directories and manage device enrollment, patching, and compliance for a secure enterprise.

The role requires hands-on experience with MDM platforms (Intune, Jamf, Kandji, Mosyle), admin level Microsoft 365 or Google Workspace, and strong networking knowledge.

Qualifications

• Proven experience owning corporate IT end to end, including endpoint fleet management.
• Hands-on identity and access management expertise with cloud directories.
• Device/endpoint management via MDM and modern enrollment processes.
• Administration of Microsoft 365 or Google Workspace at admin level.
• Networking and connectivity across firewalls, VPN, Wi‑Fi and switching.
• Security/compliance ownership or audit support for SOC 2/ISO 27001.
• Service desk ownership using ITSM tools (Jira Service Management, Freshservice, ServiceNow, Zendesk).
• Experience leading a small IT/helpdesk team, managing vendors and budgets.
• Experience in a security-focused environment is a plus.

Responsibilities

• Own corporate IT operations and infrastructure including endpoint fleet and onboarding/offboarding.
• Lead identity and access management across platforms (SSO, provisioning, access reviews).
• Manage device estate with MDM including enrolment, baselines, patching, and compliance.
• Administer productivity SaaS stack, licensing, tenant config and app governance.
• Oversee networking across sites: firewalls, VPN, Wi‑Fi and switching.
• Ensure SOC 2 and ISO 27001 alignment with security partners and EDR coverage.
• Run the service desk with SLAs, tickets, escalations and reporting to identify pain points.
• Lead and develop a small IT team and manage vendors, contracts, and IT budget.

Skills

IT operations

Identity and access management

MDM

SaaS administration

Networking

SOC 2 / ISO 27001

Service desk / ITSM

Vendor management

Budget management

Tools

Jira Service Management

Freshservice

ServiceNow

Zendesk

Intune

Jamf

Kandji

Mosyle

Okta

Azure AD

JumpCloud

Google Workspace

Microsoft 365

Fortinet

Palo Alto

Cisco Meraki

Zscaler

Job description

spiderSilk in Dubai is seeking a senior IT/SOC lead who will own corporate IT operations end to end, including endpoint fleet management and onboarding/offboarding at scale. You will drive identity and access management across cloud directories and manage device enrollment, patching, and compliance for a secure enterprise.

The role requires hands-on experience with MDM platforms (Intune, Jamf, Kandji, Mosyle), admin level Microsoft 365 or Google Workspace, and strong networking knowledge.