Senior Customer Insight Analyst: Data & Marketing Analytics

Emirates Airlines - Other locations; Abu Dhabi; On-site; AED 200,000 - 300,000; Full time

Benefits offered by this job

Travel benefits

Job summary

Emirates Airlines in Dubai seeks a skilled Customer Insight Analyst to build the data infrastructure for customer-centric marketing and optimize the marketing data lifecycle. You will map data ingestion, streamline sources, and empower analysts with the right toolkit to drive insights for decision makers across CCMB.

The role collaborates with enterprise analytics and data science teams, develops automated ETL pipelines, ensures data quality, and supports scalable data integration with

Qualifications

• 5+ years in analytical research, customer behaviour analysis.
• Degree or Honours in marketing, Communications, Ecommerce or equivalent.
• Experience with marketing analytics tools and data visualization.

Responsibilities

• Collect, interpret and simplify customer and marketing data from multiple sources.
• Drive improvements in data extraction, profiling, testing and analysis of large data sets.
• Design, develop and launch automated data pipelines for analytics use.
• Identify new data streams and data sources for marketing metrics.
• Collaborate with analytics and data science teams to apply new methods.
• Monitor data quality and ensure pipelines meet business measurement needs.
• Help build middleware/API for data integration with third-party marketing tech.

Skills

Analytical research

Customer behaviour analysis

Statistical analysis

Data visualization

SQL

Google Analytics

Tableau

Google BigQuery

Education

Marketing/Communications/Ecommerce degree

Tools

Google Analytics

Google BigQuery

Tableau

DMPs

SQL

Job description

Emirates Airlines in Dubai seeks a skilled Customer Insight Analyst to build the data infrastructure for customer-centric marketing and optimize the marketing data lifecycle. You will map data ingestion, streamline sources, and empower analysts with the right toolkit to drive insights for decision makers across CCMB.

The role collaborates with enterprise analytics and data science teams, develops automated ETL pipelines, ensures data quality, and supports scalable data integration with