SENIOR CONSULTANT

Atos SE; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A technology services company is seeking a skilled WSO2 Identity Server Application Support and Administrator in Dubai. The ideal candidate will manage and configure the WSO2 Identity Server, provide technical support, and implement security best practices. A Bachelor's degree in Computer Science and experience with identity and access management are required. This role involves troubleshooting technical issues and ensuring high availability of identity services.

Qualifications

• Proven experience in administering and supporting WSO2 Identity Server.
• Strong understanding of identity and access management concepts.
• Proficiency in troubleshooting technical issues.

Responsibilities

• Manage and configure WSO2 Identity Server for organizational requirements.
• Provide technical support, diagnose, and resolve issues.
• Implement security best practices, including MFA and secure token management.
• Monitor system performance and ensure high availability.

Skills

Administration of WSO2 Identity Server

Troubleshooting technical issues

Understanding of IAM concepts

Communication skills

Collaboration skills

Education

Bachelor's degree in Computer Science

Tools

Docker

OpenShift

Job description

About the Role

We are seeking a skilled and motivated WSO2 Identity Server Application Support and Administrator to join our Platform services Department. The ideal candidate will be responsible for the administration, support, and maintenance of the WSO2 Identity Server, ensuring seamless operation of the integrated applications.

Key Responsibilities

• Administration and Configuration
  • Manage and configure WSO2 Identity Server to meet the organization's requirements.
  • Designed and implemented customizations and extensions to meet the customer’s business needs and ensuring the seamless integration with existing systems.
  • Managed the deployment of WSO2 Identity Server across multiple environments, adhering WSO2 deployment best practices for performance and security.
  • Extensive experience in designing and maintaining high-availability, fault-tolerant IAM infrastructures with a strong focus on reliability and scalability.
  • Deep understanding of cloud-native architectures, Docker, OpenShift, container orchestration, and microservices-based deployments.
  • Demonstrates extensive experience in implementing, deploying, and maintaining IAM solutions using the WSO2 Identity Server product.
• Support and Troubleshooting
  • Provide technical support for WSO2 Identity Server, including diagnosing and resolving issues, performing root cause analysis, and implementing corrective actions.
• Security
  • Implement and maintain security best practices, including multi-factor authentication (MFA), adaptive authentication, and secure token management.
• Monitoring and Reporting
  • Monitor system performance, generate reports, and ensure high availability and reliability of the identity server.
• Documentation
  • Create and maintain comprehensive documentation for configurations, processes, and procedures related to WSO2 Identity Server.
• Collaboration
  • Work closely with cross-functional teams, including developers, security analysts, and IT operations, to ensure seamless integration and operation of identity services.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in administering and supporting WSO2 Identity Server.
• Strong understanding of identity and access management (IAM) concepts and protocols.
• Experience with user provisioning, role-based access control (RBAC), and multi-factor authentication (MFA).
• Proficiency in troubleshooting and resolving technical issues related to identity services.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Skills

• Experience with other WSO2 products, such as WSO2 API Manager or WSO2 Enterprise Integrator.
• Knowledge of scripting languages (e.g., Python, Bash) for automation tasks.
• Familiarity with containerization technologies (e.g., Docker, OpenShift).