Senior Communications Officer

Mediclinic Corporate Office Dubai; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A healthcare organization in Dubai is seeking a Corporate Communications Manager to oversee all formal communication and ensure compliance with company standards. This role requires a Bachelor’s degree in Communication, 3-5 years of corporate experience, and strong project management skills. The ideal candidate will develop social media strategies to enhance brand exposure and support patient experience initiatives.

Qualifications

• Essential: At least 3-5 years’ relevant experience in a Corporate environment.
• At least 2 years were within the healthcare industry.

Responsibilities

• Lead and manage the corporate communications team.
• Monitor and manage the quality of internal and external media content.
• Plan and develop social media content to maximise brand exposure.
• Support the administration of the Patient Experience surveys.

Skills

Project management principles

Communication tools for print and digital media

Computer literacy and proficiency in MS Office applications

Understanding of corporate identity and brand guidelines

Verbal and written communication skills in English

Education

Bachelor’s Degree in Communication or related field

Diploma or post graduate qualification in Journalism, Public Relations, Digital Media

Job description

MAIN PURPOSE OF JOB

To monitor and manage the quality and professionalism of all formal written and verbal communication to ensure compliance with company standards and support of the overall marketing strategy.

KEY RESPONSIBILITY AREAS

• To lead and manage the corporate communications team
• To monitor and manage the quality of all formal internal and external print and media content
• Plan and develop appropriate social media content and advise on most suitable communication channels to maximise brand exposure
• Support the operational implementation and administration of the Patient Experience (Press Ganey) surveys

REQUIRED EDUCATION

• Essential: Bachelor’s Degree in Communication or related field
• Desired: Diploma or post graduate qualification in Journalism, Public Relations, Digital Media

REQUIRED EXPERIENCE

• Essential: At least 3-5 years’ relevant experience in a Corporate environment of which at least 2 years were within the healthcare industry

REQUIRED JOB SKILLS AND KNOWLEDGE

• Application of project management principles
• Communication tools for print and digital media
• Computer literacy and proficiency in MS Office applications
• Knowledge and understanding of the Mediclinic corporate identity and relevant brand guidelines

UAE healthcare industry

• Understanding of the Mediclinic patient experience journey and the Press Ganey survey methodology
• Verbal and written communication skills in English