Senior Client Experience & Banking Operations Lead

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 50,000 - 70,000; Full time

Job summary

A leading financial institution in Abu Dhabi seeks a Senior Officer to support Relationship Management Teams. Key responsibilities include providing operational services and enhancing client experience while ensuring compliance with banking procedures. Candidates should possess a University Degree in Commerce or Banking and have a minimum of 2 years' experience in banking operations. Full-time position with a focus on teamwork and problem-solving skills.

Qualifications

• Minimum 2 years of experience in a Bank with exposure to Banking Operations.
• Good working knowledge of Back-office operating procedures.
• Self-motivated and flexible, ready to work in a challenging environment.

Responsibilities

• Support Relationship Management Teams with operational services.
• Act as a liaison between clients and internal departments.
• Manage correspondence and resolve client service requests.

Skills

Excellent communication skills

Analytical problem-solver

Knowledge of general Banking principles

Experience in Banking Operations

Ability to work in a team

Attention to detail

Education

University Degree in Commerce or Banking

Job description

A leading financial institution in Abu Dhabi seeks a Senior Officer to support Relationship Management Teams. Key responsibilities include providing operational services and enhancing client experience while ensuring compliance with banking procedures. Candidates should possess a University Degree in Commerce or Banking and have a minimum of 2 years' experience in banking operations. Full-time position with a focus on teamwork and problem-solving skills.