Senior Channel Manager

Midis Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology company in Dubai seeks a Senior Channel Manager to lead the channel team and drive sales through effective relationships and marketing initiatives. Candidates must have over 5 years of experience in IT channel sales, preferably within the Gulf region and in IT Security Software Solutions. This role involves implementing strategies, managing vendor relations, and optimizing sales performance.

Qualifications

• Minimum 5 years of experience in channel sales and partner management.
• Experience in the Gulf IT sector preferred, especially in IT Security Software Solutions.

Responsibilities

• Manage the channel team and promote products effectively.
• Develop sales forecasts and manage vendor relations.
• Implement marketing activities and assess business processes.

Skills

Channel management strategies

Sales forecasting

Relationship building

Market research

Inventory management

Education

Bachelor’s degree in Business, Sales & Marketing, Engineering or related field

Tools

Salesforce.com CRM

Job description

Senior Channel Manager

Job Scope

The Senior Channel Manager is accountable for managing the channel team and promoting the company and its respective products through well‑defined channel management strategies and sound partnerships with existing/potential customers. S/He leads the optimization of sales volumes and champions marketing programs and activities in line with the Business Unit Manager.

Main Duties and Responsibilities

Technical and Operations

• Prepare and implement the channel strategies and roadmap of the assigned product portfolio in coordination with the Channel Manager(s) and in alignment with Mindware’s management
• Develop and deliver accurate sales forecasts and targets in line with business objectives
• Lead the vendors’ relations in alignment with the company’s management and strategy
• Develop and maintain relationships with new and existing channels/clients to expand sales and establish new opportunities
• Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities
• Specify market requirements for current and future products by conducting market research supported by on‑going visits to existing and potential customers
• Oversee the entire sales cycle from quotation to collection
• Assess credit and/or payment performance, review outstanding settlements and audit resolutions accordingly
• Ensure proper storage, tracking and control of inventory through an accurate stock management system
• Generate sales for the entire product line in terms of long‑term revenue and profitability
• Secure the highest level of engagement and support to Channel partners and respond to issues and/or queries in order to efficiently meet customers’ needs
• Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary
• Evaluate current business processes, identify opportunities for improvement and implement procedures maximizing efficiency and standardization
• Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization

Position Requirements

Education

Bachelor’s degree in Business, Sales & Marketing, Engineering or any other related field

Experience

5+ years of experience in channel sales, partner management, within the Gulf in IT sector preferably in IT Security Software Solutions.