Senior Business Analyst

Backbase; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology company in Dubai is seeking an experienced Business Analyst to guide teams, manage customer expectations, and analyze business processes for lending products. The ideal candidate has 7+ years of experience in business analysis, strong communication skills, and familiarity with Agile methodologies. This role is critical in translating customer visions into actionable project backlogs.

Qualifications

• 7+ years working experience as a Business Analyst.
• Experience working on lending products such as corporate loans.
• Excellent communication skills in English.

Responsibilities

• Guide the team in making choices to maximize project success.
• Analyze, capture, and prioritize customer requirements.
• Perform business process gap analysis and write user stories.

Skills

Business analysis

Agile methodologies

Communication skills

Analytical skills

Requirements management

Process modeling

Education

University degree in business or IT

Job description

Meet the job

Capture the essential requirements to help our customers realize their customer experience vision.

You work closely with both our customers and the Backbase UX design and development teams. You are the product owner for a project and guide the team in making the right choices to maximize success for the project and the customer. Our customers and implementation partners see you as a trusted consultant. Together we work to successfully deliver our enterprise solution and achieve our customers’ goals.

With the multi-disciplinary and internationally diverse teams at Backbase, you will analyze, capture, and prioritize customer requirements for new customer experience initiatives. You perform business process gap analysis and write user stories. Every project has its own set of unique challenges that must be overcome and it’s up to you to think quickly and provide solutions that work for everyone.

On the customer side, you will manage expectations and help them translate their vision into a sound project backlog. Due to some customers not working Agile, you will need knowledge of Agile development methodologies and be able to organize engaging workshops with customers to identify all of the technical requirements needed.

How about you?

• You hold a university degree (preferable business or IT related);
• You have 7+ years working experience as a Business Analyst in the field;
• You have experience working on lending products such as commercial, corporate or construction loans.
• You have excellent communication skills in English and you feel comfortable interacting with stakeholders within Backbase and potential customers and various level;
• You are able to showcase good analytical and evaluative skills, and can translate customer pain points into detailed product requirements;
• Organizational and cultural sensitivity comes naturally to you;
• You are able to execute product gap analysis based on gathered requirements to maximize project and customer success;
• You know your way around requirements management, process modeling and development methodologies.