Senior AWP & MEWP Service Engineer

Confidential; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

Confidential is seeking a seasoned Service Engineer to support MEWP and AWP fleets across the UAE. You will lead fault diagnostics, plan maintenance, and liaise with customers to explain issues clearly.

The ideal candidate has 4–6 years of dealership experience and a Bachelor’s in Engineering, with hands-on exposure to brands like Haulotte, JLG and Genie. UAE driving license preferred.

Qualifications

• Proven experience with AWP/MWP and related equipment.
• 4–6 years of dealership experience in the related industry.
• Ability to plan and perform Predictive, Preventive and Corrective Maintenance on fleets.
• Experience with brands like Haulotte, Komatsu, JLG, Genie, Palazzani, Bobcat.
• Lead troubleshooting for hydraulic, engine, mechanical and electrical faults.
• Strong diagnostic, troubleshooting and analytical skills.
• Provide technical guidance and mentorship to technicians on the floor.
• Read and interpret schematics, diagrams and engineering drawings to guide repairs.
• Prepare detailed service reports and maintain accurate records of work performed.
• Liaise with customers professionally, providing clear explanations of issues and solutions.
• Prepare warranty claims of machines and submit to OEM as per procedures.
• Prepare repair estimates in coordination with service inspection reports and negotiate with customers.
• Experience in rental operation and maintenance of AWP / Forklifts / Telehandlers.
• Preference for UAE residency.
• Valid UAE Driving License (Preferred).

Responsibilities

• Lead troubleshooting for hydraulic, engine, mechanical and electrical faults.
• Provide technical guidance to technicians on the floor.
• Read and interpret schematics, diagrams and drawings to guide repairs.
• Prepare detailed service reports and maintain records of work performed.
• Liaise with customers with clear explanations of issues and solutions.
• Prepare warranty claims and submit to OEM per procedure.
• Prepare repair estimates in coordination with inspection reports.
• Manage workshop and site breakdowns based on priority.
• Experience in rental operation and fleet maintenance.
• Read online manuals and prepare parts lists for quotes.

Skills

AWP knowledge

MEWP expertise

Hydraulic systems

Electrical systems

Troubleshooting

Diagnostics

Technical reports

Customer liaison

Maintenance planning

Team mentorship

Reading schematics

Rental operations

Education

Bachelor’s Degree in Engineering

Tools

Diagnostic tools

Job description

Confidential is seeking a seasoned Service Engineer to support MEWP and AWP fleets across the UAE. You will lead fault diagnostics, plan maintenance, and liaise with customers to explain issues clearly.

The ideal candidate has 4–6 years of dealership experience and a Bachelor’s in Engineering, with hands-on exposure to brands like Haulotte, JLG and Genie. UAE driving license preferred.