Senior Accounts Receivable & Credit Control Specialist

Emirates Post Group; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Emirates Post Group in Dubai is seeking an experienced Accounts Receivable Specialist to lead invoice processing, verify billing details and ensure accuracy in financial records.

The role requires 5-6 years in AR, debt collection and credit control, with strong MS Office and reporting skills. You will collaborate across departments, improve processes and provide timely management reports.

Qualifications

• Bachelor degree in Accounting, Finance or Economics or equivalent.
• 5-6 years of work experience in Account Receivable, Revenue, Credit control and collection.
• Proficiency in MS Office (Word, Outlook, PowerPoint, with strong Excel)
• Accounting & Technical Skills
• Presentation & reporting skills
• Financial analysis & Reconciliation
• Process Improvement
• Ability to plan, priorities and deal with conflicting priorities

Responsibilities

• Supervise the efficient processing of invoices, ensuring accuracy and adherence to billing schedules and terms.
• Conduct thorough verification of billing details including pricing, quantities, discounts, and taxes to maintain precision in financial records.
• Collaborate cross-departmentally to promptly resolve any billing discrepancies or issues, ensuring seamless operations.
• Implement systems to maintain real-time records of receivable accounts and billing activities, optimizing the accounting database for efficiency.
• Oversee monthly reconciliation of cash accounts, to identify discrepancies and initiate corrective actions through adjusting entries and debtor files.
• Identify errors made by customer service personnel through precise accounting adjustments, maintaining financial accuracy.
• Execute comprehensive bank reconciliation processes, meticulously documenting all associated entries for transparency and compliance.
• Manage the process of returned cheques resulting from postal box subscription renewals, engaging with customers to facilitate payment resolution, and managing relevant entries including refunds and collections.
• Keep up to date on financial system updates and managerial decisions, implementing necessary adjustments in response to modifications initiated by the financial department or top management.
• Provide prompt and accurate responses to management inquiries, questions, and reports, demonstrating a high level of professionalism and expertise.
• Communicate effectively with clients via phone, email, or other channels to confirm receipt of invoices and clarify payment expectations, enhancing customer satisfaction.
• Follow up with clients to facilitate timely payment of outstanding invoices, addressing queries and concerns promptly to expedite the payment process.
• Escalate unresolved customer collection issues to the customer or appropriate management level for further action, providing clear documentation and recommendations for resolution.
• Continuously improve receivable and billing processes, implementing best practices to enhance efficiency, accuracy, and customer service levels.
• Assisting in the end user testing of improved accounting systems Account receivable, credit control & collection used by team and help diagnose/troubleshoot unexpected issues.
• Prepare & ensure all the receipts completed on daily basis accurately as per the receivable policy and procedures.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• Managing the legal cases through escalating warnings / letters before legal action.

Job description

Emirates Post Group in Dubai is seeking an experienced Accounts Receivable Specialist to lead invoice processing, verify billing details and ensure accuracy in financial records.

The role requires 5-6 years in AR, debt collection and credit control, with strong MS Office and reporting skills. You will collaborate across departments, improve processes and provide timely management reports.