Senior Account Manager, ME Gas Detection & SaaS

Antal International Network; Dubai; On-site; Confidential; Full time

Job summary

A global multinational company in Dubai is seeking a Senior Account Manager to manage customer relationships and drive contract renewals in the gas detection sector. The ideal candidate will have a strong background in B2B sales, knowledge of Middle Eastern markets, and fluency in Arabic. This role offers opportunities to develop account plans, enhance customer satisfaction, and improve processes.

Qualifications

• Minimum 3 years in Enterprise B2B sales or account management.
• Background in gas detection or comparable industry experience is desirable.
• Fluent in English and experience in international business environment.

Responsibilities

• Renew customer service contracts through distribution networks.
• Manage account renewal negotiations and ensure client retention.
• Identify growth opportunities within accounts.

Skills

Knowledge of Middle East cultures

Proficient in Arabic

Excellent customer service skills

Clear communication skills

MS Excel proficiency

Education

Post-secondary degree in business, marketing, or technical field

Tools

Enterprise Resource Planning (ERP)

Customer Relationship Management (CRM)

MS Office

Job description

A global multinational company in Dubai is seeking a Senior Account Manager to manage customer relationships and drive contract renewals in the gas detection sector. The ideal candidate will have a strong background in B2B sales, knowledge of Middle Eastern markets, and fluency in Arabic. This role offers opportunities to develop account plans, enhance customer satisfaction, and improve processes.