Senior Account Manager, Gas Detection – Middle East

Antal International; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A global multinational company is seeking a Senior Account Manager in Dubai, UAE. The ideal candidate will have at least 3 years of experience in B2B sales or account management, with a strong background in the gas detection industry or similar. Proficiency in Arabic and excellent customer service skills are crucial for success in this role, which involves managing renewals and developing key client relationships.

Qualifications

• Minimum 3 years in Enterprise B2B sales or account management.
• Proficient in Arabic language and knowledgeable of Middle East markets.
• Experience in gas detection or comparable industry preferred.

Responsibilities

• Renew customer service contracts and follow through to completion.
• Manage account renewal negotiations, aiming for 90% completion.
• Establish professional relationships with key personnel in accounts.
• Develop customer account plans with teams and distribution partners.
• Look for ways to improve process efficiencies.

Skills

Knowledge of Middle East cultures

Fluent in English

Excellent customer service skills

Strong interpersonal skills

Proficient with MS Excel

Experience managing customer relationships

Education

Post-secondary degree in business, marketing or technical field

Tools

Enterprise Resource Planning (ERP)

Customer Relationship Management (CRM)

MS Office

Job description

A global multinational company is seeking a Senior Account Manager in Dubai, UAE. The ideal candidate will have at least 3 years of experience in B2B sales or account management, with a strong background in the gas detection industry or similar. Proficiency in Arabic and excellent customer service skills are crucial for success in this role, which involves managing renewals and developing key client relationships.