Senior Account Manager

GetYourGuide; Dubai; On-site; AED 220,000 - 294,000; Full time

Job summary

A leading travel technology company in Dubai is seeking a Senior Account Manager to manage and grow relationships with top accounts. You will leverage your 6+ years in Sales and a deep understanding of the travel tech industry to drive success and performance. The ideal candidate is fluent in English and Arabic with excellent problem-solving skills. This role offers hybrid work flexibility and a range of benefits including housing allowance and development budget.

Benefits

Annual personal growth budget

Housing allowance covered in Dubai

Return flight home once a year up to 500EUR

Flexible hybrid work-from-home policy

Travel stipend

Work phone costs covered

Qualifications

• 6 years of experience in Sales or Account Management with a proven track record.
• 4 years in the travel tech or OTA industry.
• Working experience in the Middle East.
• Excellent relationship-building and communication skills.

Responsibilities

• Develop and maintain relationships with large accounts.
• Lead growth initiatives and manage project implementation.
• Resolve technical issues and maintain high performance.
• Pitch and negotiate new opportunities with accounts.

Skills

Sales experience

Account management

Relationship-building

Communication skills

Problem-solving skills

Stakeholder management

Fluent in English and Arabic

Job description

About GetYourGuide

our careers website to learn more.

Team mission

We are seeking an enthusiastic and results-driven Senior Account Manager to join our Sales Team in our Dubai office. In this role you will play a pivotal part in our growth by managing our top accounts. Your focus will be on nurturing and growing relationships with them ensuring their success and maximizing their value from the relationship. You will be at the forefront of the travel experience industry and support GetYourGuide's growth in the Middle East.

You will:

• Develop and maintain strong long-lasting relationships including C-suites focusing on larger more complex accounts.
• Identify and lead growth initiatives with your top accounts from idea generation to implementation project management success tracking and reporting.
• Leverage internal cross-functional partners where appropriate.
• Independently resolve technical issues to maintain high performance.
• Pitch and win defined opportunities such as bringing online new activities increasing availability and negotiating commission increases.
• Solve customer and supplier issues such as maintaining a low cancellation rate and troubleshooting connectivity problems.
• Review activity performance provide regular reports and insights and proactively share improvement opportunities to make your accounts successful.
• Represent GetYourGuide at relevant regional events and conferences.

Who you are:

• 6 years of experience in Sales or Account Management with a proven track record of handling large and complex accounts
• 4 years in the travel tech or OTA industry
• Working Experience in the Middle East
• Fluent in English and Arabic both written and spoken
• Excellent relationship-building communication and problem-solving skills
• Excellent stakeholder management skills influencing internal decision makers across all functions

How we set you up for success:

• Invest in your development with an annual personal growth budget
• Housing allowance covered in Dubai
• Return flight home once a year up to a value of 500EUR
• Enjoy flexibility with a hybrid work-from-home and telecommuting policy
• Save on transportation costs with travel stipend
• Work phone costs covered

And more...

We look forward to hearing from you

Unlock your full potential and join our mission to create unforgettable experiences for millions around the world. If you have the skills and passion for joining our team we invite you to apply by submitting your CV/resume in English through the form below. Check out how we hire for tips and visibility into our process and check out life at you have any further questions please do not hesitate to contact us via .

We are an equal-opportunity employer

Our commitment is that every qualified person will be evaluated according to skills regardless of age gender identity ethnicity sexual orientation disability status or religion. Please refrain from including your picture and age with the application.

Important notice: Protect yourself from recruitment scams

We want to ensure your safety during the application process. Please be aware of potential scammers impersonating GetYourGuide recruiters. Remember GetYourGuide never requests payment or sensitive personal information during recruitment. All official job opportunities are exclusively posted on our Careers page. If you suspect fraudulent activity report it to . Stay vigilant and protect yourself from recruitment scams.

#LI-Hybrid

Required Experience:

Manager