security team leader

Rixos Hotels Gulf; Dubai; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Competitive Salary

Duty meals provided

Vacation tickets / benefits provided

Medical Insurance

Job summary

Rixos Premium Dubai JBR is seeking a Security Team Leader (Female preferred) to supervise daily security operations, lead Security Officers, and ensure guest and asset safety in a luxury hotel environment.

Requirements include 2–5 years in security, a valid UAE security license, strong English skills, and the ability to work shifts. The role collaborates with Front Office, Engineering, Housekeeping and Management to maintain high safety standards.

Qualifications

• Minimum 2-5 years of security experience, preferably in a luxury hotel or resort.
• Previous experience in a Security Team Leader or supervisory role is preferred.
• Valid SIRA/security license, where applicable, for UAE positions.
• Good knowledge of hotel security operations, CCTV and access control.
• Good written and spoken English; Arabic or additional languages are an advantage.

Responsibilities

• Lead, supervise, and motivate Security Officers during assigned shifts.
• Conduct daily security briefings, shift handovers and post assignments.
• Monitor hotel entrances, public areas, back‑of‑house areas, parking and designated locations.
• Carry out regular security patrols and assess safety risks.
• Oversee CCTV and access-control systems and respond to incidents.

Skills

Security leadership

Team supervision

CCTV monitoring

Emergency response

English communication

Arabic language

Tools

CCTV systems

Access control

Incident reporting

Job description

Company Description

We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.

Rixos Premium Dubai JBR is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.

Salaries And Benefits

• Competitive Salary
• Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
• Vacation tickets /benefits provided by the hotel
• Medical Insurance Provided

Job Description

The Security Team Leader (Female preferred) is responsible for supervising daily security operations and leading the Security Officers to ensure the safety and security of hotel guests, colleagues, visitors, contractors, hotel assets, and property. The role requires a professional, guest-focused approach while ensuring compliance with Rixos hotel policies, UAE regulations, emergency procedures, and security standards.

• Lead, supervise, and motivate Security Officers during assigned shifts.
• Conduct daily security briefings, shift handovers, and post assignments.
• Monitor hotel entrances, exits, public areas, back-of-house areas, parking areas, and other designated locations.
• Conduct regular security patrols and identify potential security and safety risks.
• Monitor CCTV and access-control systems and respond appropriately to suspicious activity.
• Ensure proper control of hotel keys, access cards, staff passes, contractor passes, and other security-controlled items.
• Respond promptly and professionally to incidents, emergencies, accidents, disturbances, and security threats.
• Investigate security incidents and prepare accurate incident and occurrence reports.
• Assist with fire, evacuation, medical emergency, bomb-threat, and other emergency procedures.
• Ensure fire exits, emergency routes, and safety equipment remain accessible and unobstructed.
• Coordinate with hotel departments such as Front Office, Engineering, Housekeeping, HR, and Management when required.
• Liaise with Police, Civil Defence, ambulance services, and other authorities when necessary.
• Handle guest complaints and security-related situations professionally, discreetly, and with excellent customer service.
• Monitor the performance, attendance, grooming, discipline, and conduct of Security Officers.
• Provide on-the-job coaching and training to Security Officers.
• Ensure all security equipment, radios, CCTV systems, and other assigned equipment are properly maintained and accounted for.
• Maintain confidentiality of guest, colleague, hotel, and security information.
• Support the Security Manager in implementing security policies, risk assessments, emergency plans, and Standard Operating Procedures.
• Ensure compliance with hotel standards, UAE legislation, and applicable security regulations.

Qualifications

• Minimum 2-5 years of security experience, preferably within a 4- or 5-star/luxury hotel or resort.
• Previous experience in a Security Team Leader, Security Supervisor, or similar supervisory position is preferred.
• Valid SIRA/security license, where applicable, for UAE positions.
• Good knowledge of hotel security operations, CCTV, access control, key control, incident reporting, and emergency procedures.
• Knowledge of fire and life-safety procedures.
• Good written and spoken English.
• Arabic or additional languages are an advantage.
• Good computer skills, including Microsoft Word, Excel, and Outlook.
• Strong communication, leadership, and interpersonal skills.
• Ability to remain calm and professional during emergencies and high-pressure situations.
• Strong observation and problem-solving skills.
• Excellent customer-service attitude suitable for a luxury hotel environment.
• Ability to work shifts, weekends, public holidays, and overnight shifts as required.