Security Patrol & Customer Service Officer

Security Guard - Serco Middle East; Dubai; On-site; AED 20,088 - 31,248; Full time

Job summary

Serco Middle East is hiring Security Guards to protect the premises of one of our clients in the United Arab Emirates. The position includes both Entry Point and Patrol responsibilities and will follow a rotational shift schedule.

Minimum Baseline AGSVA security level clearance (Australian citizenship required) and a valid UAE driving licence or internationally recognised licence are required, along with a Certificate II in Security Operations.

Qualifications

• Fluent English communication skills (reading, writing and speaking) and ability to manage multiple tasks efficiently in a fast-paced environment.
• Ability to communicate effectively, meet the public, respond to questions and provide information.
• Ability to follow instructions, exercise judgement and act quickly in emergency situations.

Responsibilities

• Safeguard the security of the premises and surrounding perimeter.
• Maintain awareness of threat levels and report suspicious activities.
• Provide friendly, helpful customer service and collaborate with personnel, contractors and external agencies.
• Act as a deterrent to prevent non-compliance with security protocols.
• Report any incidents to the on-duty client representative.

Skills

Fluent English

Communication

Customer service

Emergency response

Education

Certificate II in Security Operations

Tools

Driving Licence (UAE or international)

Job description

Serco Middle East is hiring Security Guards to protect the premises of one of our clients in the United Arab Emirates. The position includes both Entry Point and Patrol responsibilities and will follow a rotational shift schedule.

Minimum Baseline AGSVA security level clearance (Australian citizenship required) and a valid UAE driving licence or internationally recognised licence are required, along with a Certificate II in Security Operations.