Security Operation Representative-Security Operations

Sheikh Shakhbout Medical City - SSMC; Abu Dhabi; On-site; AED 80,000 - 140,000; Full time

Job summary

Sheikh Shakhbout Medical City (SSMC) in Abu Dhabi seeks a Security Operations Lead to oversee contracted personnel during shifts, ensuring compliance with Protective Services policies and hospital security standards. The role requires coordinating with supervisors and emergency responders to maintain a secure environment for patients, staff, and visitors.

Responsibilities include processing daily activity reports, providing 24-hour call coverage for emergencies, and implementing security plans

Qualifications

• 2-4 years of relevant experience.
• Experience in a large healthcare facility.
• Diploma or equivalent in a relevant field.
• Bachelor degree or equivalent in a relevant field.

Responsibilities

• Lead contracted security personnel during duty hours.
• Review daily security activity reports with supervisors.
• Provide 24/7 call coverage for emergencies and crises.
• Respond to inquiries in a timely manner and coordinate with line supervisor.
• Implement and enforce Protective Services policies and plans.
• Coordinate with police during lawful activities at the facility.

Skills

Security operations

Shift leadership

Emergency response

Policy compliance

Education

Diploma or equivalent in a relevant field

Bachelor degree or equivalent in a relevant field

Job description

Job Description:

Physical and electronic security is essential in providing a safe and securer environment within SSMC by ensuring the safety of our Patients, Visitors, Staff and the assets of SSMC.

This Position is responsible to represent security operations and lead contracted security personnel during duty/shift hours, monitoring and ensuring compliance of Protective Services policies, procedures and standards.

Responsibilities

• Performing operation tasks/special assignments as directed from security Supervisor/Manger
• Reviewing and preparing security personnels daily activities reports to supervisor, manager
• 24-hour call coverage for the department when required for any emergencies & crisis or operation needs.
• Responding to verbal and written inquiries in a timely manner
• Discussing any issues arising with the line supervisor for solution
• Providing technical expertise in identifying potential issues
• Providing assistance to Police performing any lawful duty on the facility while coordinating with line manager
• Implements operational plans and policies
• Following up all security breach investigations with the contractor staff and ensuring that the proper actions are being taken
• Managing his/her subordinates and ensuring team development and complaint resolution
• Manages to work in shift patterns to maintain security operations 24/7 365 days a year

Accountabilities

• Respond to all emergencies and color code at SSMC
• De-escalate potential violence situation and ensure staff safety
• Support contracted staff during optional hours while on duty

Qualifications

Experience :-

Required:

• 2-4 years of relevant experience

Desired:

• Experience in a large healthcare facility

Educational Qualification: Required:

• Diploma or equivalent in a relevant field

Desired:

• Bachelor degree or equivalent in a relevant field

About Sheikh Shakhbout Medical City (SSMC)

SSMC is the largest tertiary hospital in the UAE and serves to elevate the provision of health care services in the nation under the mandate of the Abu Dhabi Economic Vision 2030.

Supported by the latest diagnostic and treatment modalities available, SSMC offers care in 44 specialties. A team of locally and internationally trained medical, clinical and admin professionals work seamlessly together, which promotes comprehensive interdisciplinary learning, allowing SSMC to become a leading hub for integrated patient-centric medical services in the region.

As the region’s leading tertiary facility, SSMC has 742 patient beds, 18 operating theatres, and includes a hybrid operating room, 26-bed neonatal intensive care unit, and the UAE’s largest pathology lab.

At SSMC, we firmly believe that the human touch is a fundamental part of care. We understand that health care is both an art and a science, running deeper than simply diagnosing and treating those who rely on us. Our SSMC Model of Care puts our patients at the forefront of our purpose and at the heart of everything we do, ensuring that the needs of our patients come first. Every one of our patients receives individualized attention from a multidisciplinary team of experts who collaborate closely to deliver trusted and compassionate care. From the very first point of contact with SSMC, to the moment patients are back home, we ensure speciality-specific care at every stage and in every interaction. As one of the largest tertiary hospitals in the UAE, SSMC provides access to specialist medical treatments and advanced diagnostics, with a commitment to becoming a Destination Medical Center in the UAE and wider region.

Requirements: