Senior Charge Nurse-OPD Nursing- Gastroenterology

Sheikh Shakhbout Medical City - SSMC; Abu Dhabi; On-site; AED 201,000 - 335,000; Full time

Job summary

A leading tertiary hospital in the UAE is seeking a Senior Charge Nurse to oversee nursing activities and ensure quality patient care. The role includes managing unit operations, collaborating with healthcare teams, and mentoring staff. Candidates should have at least 8 years of clinical experience, including 2 years in a senior charge nurse position, and possess a valid nursing degree and registered nurse license. This position is vital to supporting patient-centered healthcare delivery in a dynamic medical environment.

Qualifications

• NLT 8 years clinical experience in relevant healthcare settings post qualification.
• Minimum of 2 years in Senior Charge Nurse position or 3 years in Charge Nurse position.

Responsibilities

• Supports nurse manager in planning and evaluating operational activities.
• Monitors staff performance and provides guidance.
• Ensures quality patient care 24/7.
• Collaborates with interdisciplinary health care team.
• Support medication needs and collaborate with Pharmacy services.
• Participate in emergencies and inform clinical matters as required.
• Facilitate communication with patients, families and the health team.
• Support discharge planning and interdepartmental cooperation.
• Lead initiatives to improve unit operations and patient safety.

Skills

Clinical experience

Leadership

Communication

Risk assessment

Education

Bachelor degree in nursing

Registered Nurse License

BLS Certification

Job description

JOB DESCRIPTION

The senior charge nurse supports the nurse manager in the planning, coordinating, and evaluating the operational, fiscal, and personnel activities within defined areas of practice to ensure the provision of quality patient care 24 hours a day 7 days a week. The senior charge nurse advocates for and allocates available resources to promote efficient, effective, safe, and compassionate nursing care based on current standards of practice. The senior charge nurse supports the nurse manager in managing the unit budget. The senior charge nurse promotes shared decision‑making on the unit level. The senior charge nurse collaborates with unit‑based dyad and triad partners from operations and medical team to ensure smooth running of the unit.

RESPONSIBILITIES

• Demonstrates competence in the assessment, planning, implementation and evaluation of patient care needs.
• Liaises with the Nurse Manager/Nurse Supervisor to ensure the patient care load is addressed with the appropriate staffing and skill mix in an environment that is safe for the patient and nurse.
• Ensures the nursing staff works within their capacity, experience, training and scope of practice.
• Monitors staff performance, providing regular constructive feedback, coaching, guidance and support to team members on the shift.
• Monitors and coordinates effective and efficient utilization of human resources, consumables and equipment.
• Responsible for monitoring direct and indirect patient care to achieve an optimum patient outcome.
• Collaborates with Pharmacy services to ensure the provision of medication needs of the unit.
• Assists with all levels of emergencies according to the organization’s policies and procedures.
• Provides guidance and advice to the patient care team on clinical and administrative matters.
• Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.
• Liaises with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.
• Attends multidisciplinary care rounds and family meetings.
• Monitors and evaluates unit operation and services in order to identify problems and takes a lead role in improving systems and safe patient care.
• Participates in interdisciplinary teams and performance improvement projects.
• Ensures provision of a clean and safe working environment that minimizes risks to patients, visitors, and staff.
• Delegates to the nursing team in response to an emergency.
• Identifies learning needs of staff on the unit in conjunction with the Clinical Resource Nurse and Manager and assists with the implementation of educational activities.
• Mentor and train new staff while providing support and guidance to all staff members.
• Performs other related duties as assigned by the unit manager.
• Develops clinically effective practice through the effective utilization and integration of evidence‑based practice.
• Manages the practice setting, ensuring effective use of resources and workforce planning by monitoring workload and, through efficient rostering.
• Maintains appropriate staffing levels taking account of the role and competence of staff when delegating work.
• Manages the nursing team by ensuring compliance of staff with professional standards, legislation, national and organizational policies.
• Participates in recruitment and selection of right skilled staff.
• Ensures co‑ordination of the patient’s journey by planning and coordinating the episode of care including the smooth transition to other settings, promoting effective discharge and communication with interdisciplinary teams as required.
• Develops a culture of integrated person‑centered care by promoting a caring environment where diversity issues are respected and patients are enabled to be partners in their care.
• Acts as a role model, creating a supportive ethos to empower staff to contribute to the delivery of high quality person‑centered care.
• Ensures and supports the learning and development of all staff, creating a learning environment that ensures effective learning opportunities for all staff, including appropriate orientation and induction programmes, a range of clinical support strategies (mentoring, coaching, clinical supervision).
• Supports the career pathway of individual team members by ensuring all staff have a Knowledge and Skills Framework, Individual Performance Review and Personal Development Plans and that they maintain an up to date knowledge of current clinical and professional issues and legalities.
• Responsible for minimizing exposure to incidents of infection/cross‑infection of patients, staff, visitors and the public. Ensures staff adheres to the infection control policies and procedures of the organization.
• Undertakes patient and environmental risk assessments and documents corrective action to improve patient outcomes as required.

ACCOUNTABILITIES

• Maintains patient and environmental risk assessments and documents corrective actions to improve patient outcomes as required.
• Facilitates reporting of incidents occurring within the organization by proper coordination and facilitating corrective action are taken.
• Ensures that quality standards of nursing documentation are maintained according to organizational policy.
• Initiates action and reports to the appropriate manager, when staff behaviour and/or performance does not meet professional standards.
• Sets and monitors standards and quality of clinical practice and ongoing management of the nursing team.
• Accountable for decisions relating to the management of physical, human and financial resources in own area including recruitment and workforce planning.
• Responds to all levels of emergencies according to the organizations policies and procedures.
• Monitors clinical care to ensure clinical standards are met. Identifies variances and initiates corrective measures as required.
• Promotes and audits compliance with the organization’s Infection Control policies.
• Monitors and audits compliance with organization documentation standards.
• Identifies, investigates, reports, and implements corrective action for incidents or complaints as appropriate. Completes appropriate documentation according to organization policy.
• Demonstrates evidence of mandatory and unit‑specific competencies completion, accredited and non‑accredited Continuing Nursing Education (CNE) Units DOH and organization requirements and ongoing professional development in leadership and management.
• Maintains own Professional Portfolio as per DOH policy.

QUALIFICATIONS

Experience :-

Required

• NLT 8 years clinical experience in an appropriate & relevant healthcare settings post qualification
• NLT 2 year in Senior Charge Nurse (S. C.N.) position, OR NLT 3 years in a Charge Nurse Position

Desired

• N.A.

EDUCATIONAL QUALIFICATION

Required

• Bachelor degree in nursing OR
• Degree in Nursing (minimum 2 years course duration) AND Registration as a Registered Nurse from Canada, USA, UK, Ireland, South Africa, New Zealand, and Australia
• AND valid/current national license.
• AND BLS

Desired

• ACLS, PALS relevant to area of specialty.

ABOUT US

At SSMC, we firmly believe that the human touch is a fundamental part of care. We understand that health care is both an art and a science, running deeper than simply diagnosing and treating those who rely on us. Our SSMC Model of Care puts our patients at the forefront of our purpose and at the heart of everything we do, ensuring that the needs of our patients come first. Every one of our patients receives individualized attention from a multidisciplinary team of experts who collaborate closely to deliver trusted and compassionate care. From the very first point of contact with SSMC, to the moment patients are back home, we ensure speciality‑specific care at every stage and in every interaction. As one of the largest tertiary hospitals in the UAE, SSMC provides access to specialist medical treatments and advanced diagnostics, with a commitment to becoming a Destination Medical Center in the UAE and wider region.

ABOUT THE TEAM

About Sheikh Shakhbout Medical City (SSMC)

SSMC is the largest tertiary hospital in the UAE and serves to elevate the provision of health care services in the nation under the mandate of the Abu Dhabi Economic Vision 2030.

Supported by the latest diagnostic and treatment modalities available, SSMC offers care in 44 specialties. A team of locally and internationally trained medical, clinical and admin professionals work seamlessly together, which promotes comprehensive interdisciplinary learning, allowing SSMC to become a leading hub for integrated patient‑centric medical services in the region.

As the region’s leading tertiary facility, SSMC has 742 patient beds, 18 operating theatres, and includes a hybrid operating room, 26‑bed neonatal intensive care unit, and the UAE’s largest pathology lab.