Security Controller (Airport)

Emirates Airlines - Other locations; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading airline company seeks an experienced Security Controller (Airport) in Dubai to oversee Passport and Visa Verification Unit operations. You will manage compliance with immigration requirements and ensure the safety of passengers and crew, while fostering strong relationships with local authorities. Successful candidates will have at least 8 years of security experience and strong leadership skills. Enjoy a tax-free salary and exceptional travel benefits.

Benefits

Attractive tax-free salary

Travel benefits, including discounts on flights and hotel stays

Opportunities for career development and training

Qualifications

• A minimum of 8 years’ experience in security.
• Advanced proficiency in fraud prevention and risk assessment.
• Strong leadership and people management skills.

Responsibilities

• Oversee operations of the Passport and Visa Verification Unit.
• Lead decision-making in handling security threats.
• Maintain relationships with embassies and local authorities.

Skills

Leadership skills

Conflict resolution

Communication

Analytical capabilities

Risk assessment

Document verification

Education

Completed Degree or Honours (12+3 or equivalent)

Tools

Microsoft Office

Airline operational systems (e.g. DCS, Altea, Amadeus)

Job description

Job Purpose

Join our Group Security team, where you will contribute to maintaining the highest standards of security across the Emirates Group. Our diverse security units include Security Training, Group Security Command Center, Airport Security Unit, Crime Prevention & Investigation Unit, Threat & Risk Assessment Unit, Aviation Security Compliance, Assurance & Regulation, and Business Support Unit—all working together to develop and implement comprehensive security strategies.

If you are passionate about security, risk management, and operational excellence, we invite you to apply and be a part of the Emirates Group Security team. With opportunities across various specialized units, you will gain exposure and contribute to cutting‑edge security practices.

Role Details

As a Security Controller (Airport), you will oversee, manage, and continuously monitor the operations of the Passport and Visa Verification Unit. You will ensure clear operational guidelines and performance standards are established. The role is critical in safeguarding Emirates and partner airlines from potential penalties and regulatory infringements by ensuring strict compliance with immigration requirements and preventing the carriage of passengers with improper or illegal documentation.

In this role you will:

• Manage Passport and Visa Verification Unit operations, ensuring compliance with training standards, procedures and performance benchmarks. Monitor performance, address variances, and propose improvements to enhance accuracy and efficiency.
• Lead decision‑making and provide guidance in handling disruptive passengers, deportees and security threats. Escalate critical issues to the line manager and ensure the safety of passengers, crew and aircraft.
• Maintain effective relationships with embassies, consulates, immigration and local security authorities and stakeholders to stay updated on global practices and ensure smooth handling of sensitive passenger cases.
• Coordinate operational activities and, in cases involving aircraft security threats, coordinate with airport authorities, ensuring smooth passenger handling and minimizing disruptions and potential liabilities for the Emirates Group.
• Identify opportunities to promote document check services to other airlines, prepare commercial proposals and contribute to revenue generation through strategic partnerships.
• Manage, coach and motivate internal and external stakeholders to uphold high standards of professionalism. Oversee staff rosters, leave plans and contribute to budget preparation while ensuring team development through performance reviews and training initiatives.

Qualifications

• Completed Degree or Honours (12+3 or equivalent).
• Bring a minimum of 8 years’ experience in security.
• Show advanced proficiency in fraud prevention, document verification, risk assessment and crisis management.
• Demonstrate strong leadership and people management skills, proven ability to train, mentor and motivate multicultural teams in high‑pressure environments.
• Possess excellent communication and analytical capabilities, including report writing, stakeholder engagement, performance analysis and interdepartmental coordination with authorities.
• Be highly organised and detail‑oriented, skilled in conflict resolution, negotiation, decision‑making and proficient in Microsoft Office and airline operational systems (e.g. DCS, Altea, Amadeus).

At Emirates, we’re committed to helping our people grow and thrive. If you're ready for a rewarding and challenging career, apply today and become part of our world‑class team.

Salary & benefits

Join us in Dubai and enjoy an attractive tax‑free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide.

Discover what it’s like to live and work in our fast‑paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career’s website: www.emirates.com/careers.