Scrum Master Generative AI

NorthBay Solutions; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading tech solutions provider is seeking a Senior Scrum Master to lead agile teams and drive high-performance delivery. The role requires 8-12+ years of IT/software delivery experience, with a strong knowledge of Agile frameworks and hands-on experience with agile tools like JIRA. Candidates should possess excellent facilitation and communication skills. This is an on-site, full-time position based in Abu Dhabi, UAE.

Qualifications

• 8-12+ years of IT/software delivery experience with at least 5 years as a Scrum Master.
• Strong knowledge of Agile frameworks (Scrum, Kanban, SAFe).
• Excellent facilitation, servant leadership, and conflict resolution skills.

Responsibilities

• Facilitate all Scrum ceremonies and ensure adherence to agile principles.
• Partner with Product Owners to maintain a healthy backlog.
• Remove impediments quickly to keep delivery on track.

Skills

Agile frameworks knowledge

Facilitation skills

Communication skills

Conflict resolution

Education

Bachelor’s degree in Computer Science/IT/Engineering

Master’s degree in Business Administration/Project Management/Technology

Tools

JIRA

Azure DevOps

Job description

Location: Abu Dhabi, UAE (On-site, Full-time)

Experience Required: 8–12+ years

Role Type: Full-Time

About the Role

We are seeking a Senior Scrum Master with 8-12+ years of experience in leading agile teams and driving high-performance delivery. The role is focused on coaching, facilitating, and enabling cross-functional teams to deliver impactful technology solutions. While GenAI/AI project exposure is a plus, the primary responsibility is to ensure agile excellence, continuous improvement, and team success.

Key Responsibilities

• Facilitate all Scrum ceremonies (planning, stand-ups, reviews, retrospectives) and ensure adherence to agile principles.
• Partner with Product Owners to maintain a healthy backlog and improve prioritization.
• Remove impediments quickly, escalating when needed to keep delivery on track.
• Foster a culture of collaboration, accountability, and transparency within the team.
• Track and report agile metrics (velocity, predictability, quality) to drive improvements.
• Coach team members and stakeholders in agile mindset and practices.
• Encourage continuous improvement through retrospectives and actionable follow-ups.
• (Preferred) Support GenAI / AI/ML project teams by aligning sprint planning with unique challenges like data readiness, model training, or infrastructure bottlenecks.

Required Skills & Experience

• 8-12+ years of IT/software delivery experience with at least 5 years as a Scrum Master.
• Strong knowledge of Agile frameworks (Scrum, Kanban, SAFe) and proven success in scaling them.
• Demonstrated ability to improve team velocity, predictability, and overall delivery performance.
• Excellent facilitation, servant leadership, and conflict resolution skills.
• Hands-on with agile tools: JIRA, Azure DevOps, Rally, or similar.
• Strong communication and stakeholder management skills.
• (Preferred) Exposure to GenAI / AI/ML projects and understanding of unique delivery challenges.

Educational Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (required)
• Master’s degree in Business Administration, Project Management, or Technology (preferred).
• Mandatory Certifications:
• Certified Scrum Master (CSM) or PSM II/III
• At least one Agile/Scaled Agile certification (e.g., SAFe, PMI-ACP, ICAgile)

Success Measures

• Consistent improvement in team velocity and predictability.
• Reduction in delivery impediments and blockers.
• Higher team engagement, morale, and retention.
• Alignment of delivery outcomes with business goals.
• Demonstrated continuous improvement across teams and processes.