Scrum Master Generative AI

NorthBay Solutions; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology solutions provider is seeking a Senior Scrum Master in Abu Dhabi. This role requires 8-12+ years of IT experience, focusing on leading agile teams and ensuring delivery excellence. The ideal candidate will possess strong knowledge of Agile frameworks and demonstrate excellent facilitation and leadership skills. The company offers a full-time, on-site position emphasizing growth and team success.

Qualifications

• 8-12+ years of IT/software delivery experience with at least 5 years as a Scrum Master.
• Proven success in scaling Agile frameworks.
• Demonstrated ability to improve team delivery performance.

Responsibilities

• Facilitate Scrum ceremonies ensuring adherence to agile principles.
• Partner with Product Owners for backlog maintenance.
• Track and report agile metrics for continuous improvement.

Skills

Agile frameworks knowledge

Facilitation skills

Conflict resolution

Communication skills

Servant leadership

Education

Bachelor’s degree in Computer Science or related field

Master’s degree in Business Administration

Certified Scrum Master (CSM)

Agile/Scaled Agile certification

Tools

JIRA

Azure DevOps

Rally

Job description

Location: Abu Dhabi, UAE (On-site, Full-time)

Experience Required: 8–12+ years

Role Type: Full-Time

About the Role

We are seeking a Senior Scrum Master with 8-12+ years of experience in leading agile teams and driving high-performance delivery. The role is focused on coaching, facilitating, and enabling cross-functional teams to deliver impactful technology solutions. While GenAI/AI project exposure is a plus, the primary responsibility is to ensure agile excellence, continuous improvement, and team success.

Key Responsibilities

• Facilitate all Scrum ceremonies (planning, stand-ups, reviews, retrospectives) and ensure adherence to agile principles.
• Partner with Product Owners to maintain a healthy backlog and improve prioritization.
• Remove impediments quickly, escalating when needed to keep delivery on track.
• Foster a culture of collaboration, accountability, and transparency within the team.
• Track and report agile metrics (velocity, predictability, quality) to drive improvements.
• Coach team members and stakeholders in agile mindset and practices.
• Encourage continuous improvement through retrospectives and actionable follow-ups.
• (Preferred) Support GenAI / AI/ML project teams by aligning sprint planning with unique challenges like data readiness, model training, or infrastructure bottlenecks.

Required Skills & Experience

• 8-12+ years of IT/software delivery experience with at least 5 years as a Scrum Master.
• Strong knowledge of Agile frameworks (Scrum, Kanban, SAFe) and proven success in scaling them.
• Demonstrated ability to improve team velocity, predictability, and overall delivery performance.
• Excellent facilitation, servant leadership, and conflict resolution skills.
• Hands-on with agile tools: JIRA, Azure DevOps, Rally, or similar.
• Strong communication and stakeholder management skills.
• (Preferred) Exposure to GenAI / AI/ML projects and understanding of unique delivery challenges.

Educational Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (required)
• Master’s degree in Business Administration, Project Management, or Technology (preferred).
• Mandatory Certifications:
• Certified Scrum Master (CSM) or PSM II/III
• At least one Agile/Scaled Agile certification (e.g., SAFe, PMI-ACP, ICAgile)

Success Measures

• Consistent improvement in team velocity and predictability.
• Reduction in delivery impediments and blockers.
• Higher team engagement, morale, and retention.
• Alignment of delivery outcomes with business goals.
• Demonstrated continuous improvement across teams and processes.