School Receptionist - Kent College Dubai

Aldar Education; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading education provider in the UAE is seeking a School Receptionist to support the smooth running of the school. You will act as the first point of contact, assist with administrative tasks, and maintain communication with parents and staff. The ideal candidate should have a degree or certificate in Business Administration, along with 2 years of experience in a customer-focused role. Fluency in English and strong interpersonal skills are essential for this position.

Benefits

Attractive remuneration package

Professional development and coaching

Qualifications

• Minimum 2 years of experience in a customer-focused role required.
• Experience in the education field is desirable.
• Arabic speaker is preferable.

Responsibilities

• Act as the first point of contact for enquiries and telephone calls.
• Assist with updating the school’s databases.
• Meet and greet visitors and parents ensuring a warm welcome.
• Maintain the school's daily register and fire register.
• Liaise with third-party service providers and parents.

Skills

Fluent in English communication skills

Strong interpersonal skills

Excellent office management skills

Positive and solution-focused attitude

Education

Degree in Business Administration

Certificate in Business Administration

Job description

Job Description

Kent College Dubai is currently seeking a School Receptionist. This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi’s leading school group.

Kent College Dubai is a leading British school dedicated to academic excellence and holistic education. With a strong community ethos, we foster meaningful relationships between students, staff, and parents, ensuring every child feels nurtured and supported. At Kent College Dubai, we inspire every student to achieve more than they ever thought possible.

The School Receptionist is expected to support the smooth running of the School, in particular the Senior Management Teams. Receptionists are expected to reflect the ethos of the school through their willingness to help out with administrative tasks as laid out in, but not limited to, the tasks below.

Responsibilities

• Act as the first point of contact for enquiries and telephone calls coming into the school.
• Assist with updating the school’s databases, including the parental messaging system.
• Ensure that messages are passed appropriately to members of staff and children.
• Meet and greet visitors and parents ensuring a warm welcome.
• Assist with the preparation, distribution and mailing of written communication from the Head, Deputy Head and staff to parents and the wider community.
• Answer electronic mail efficiently and accurately.
• Update and maintain the school's daily register including logging it on eSIS.
• Assist in maintaining the School’s daily fire register including signing in/out of students and staff.
• Act as the first point of contact for the School’s missing child and emergency response policies.
• Liaison between the School’s third‑party service providers and parents.
• Issue temporary guardian passes via the Evotix system after verifying the guardian’s details.

Qualification Requirements

• Degree in Business Administration (Desirable)
• A university/college degree is an asset
• Certificate in Business Administration or related (essential)

Experience Requirements

• A minimum of 2 years of experience in a customer‑focused role
• Experience in the education field (Desirable)

Job Specific Knowledge & Skills

• Fluent in English communication skills, written, and oral
• Arabic speaker is preferable
• Strong interpersonal skills to aid in daily contact with parents in a diverse multicultural environment
• Excellent office management skills
• A high level of professionalism and consideration of the well‑being of children
• Respect for all members of a school community.
• An excellent telephone manner is required along with a discrete personable temperament.
• A positive and solution‑focused attitude to working life.
• A clean enhanced Disclosure and Barring Services check or police check.

What We Offer

Aldar Education is a family of world‑class, child‑centred, and innovative schools based in the UAE. We educate over 38,000 students across our group of owned and managed schools and as we grow so does our need for highly skilled, inspirational, and dedicated school leaders. We offer an attractive remuneration package. Our future‑focused learning model includes both students and staff and so we place a special emphasis on professional development, coaching and training.

This job description is not all‑inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are dedicated to our national development strategy and encourage UAE Nationals in their application to our company.

Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.