School Receptionist

Aldar Education; Dubai; On-site; AED 30,000 - 40,000; Full time

Job summary

A leading educational institution in Dubai is seeking a School Receptionist to manage inquiries and communications. Responsibilities include welcoming visitors, maintaining school databases, and ensuring effective communication within the community. The ideal candidate has a degree or certificate in Business Administration and at least 2 years of experience in a customer-focused role. Fluency in English is required; Arabic is a plus.

Qualifications

• Minimum of 2 years of experience in a customer-focused role.
• Experience in the education field is desirable.

Responsibilities

• Act as the first point of contact for enquiries coming into the school.
• Assist with updating the school’s databases.
• Meet and greet visitors and parents.

Skills

Fluent in English

Strong interpersonal skills

Excellent office management skills

Positive and solution-focused attitude

Education

Degree in Business Administration

University/college degree as an asset

Certificate in Business Administration

Job description

School Receptionist Jobs in Dubai, UAE

Responsibilities

Main Responsibilities:

• Act as the first point of contact for enquiries and telephone calls coming into the school.
• Assist with updating the school’s databases, including the parental messaging system.
• Ensure that messages are passed appropriately to members of staff and children.
• Meet and greet visitors and parents ensuring a warm welcome.
• Assist with the preparation, distribution and mailing of written communication from the Head, Deputy Head and staff to parents and the wider community.
• Answer electronic mail efficiently and accurately.
• Update and maintain the school’s daily register including logging it on eSIS.
• Assist in maintaining the School’s daily fire register including signing in/out of students and staff.
• Act as the first point of contact for the School’s missing child and emergency response policies.
• Liaison between the School’s third-party service providers and parents.
• Issue temporary guardian passes via the Evotix system after verifying the guardian’s details.

Qualifications

Minimum Qualification

• Degree in Business Administration (Desirable)
• A university/college degree is an asset
• Certificate in Business Administration or related (essential)

Minimum Experience

• A minimum of 2 years of experience in a customer-focused role
• Experience in the education field (Desirable)

Job Specific Knowledge & Skills

• Fluent in English Communications skills, written, and oral
• Arabic speaker is preferable
• Strong interpersonal skills to aid in daily contact with parents in a diverse multicultural environment
• Excellent office management skills
• A high level of professionalism and consideration of the well-being of children
• Respect for all members of a school community.
• An excellent telephone manner is required along with a discrete personable temperament.
• A positive and solution-focused attitude to working life.
• A clean enhanced Disclosure and Barring Services check or police check.