Salon Front Desk Supervisor - Lead, Service & Sales

KOZMA & KOZMA SALON; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading beauty salon in Dubai is seeking a supervisor to oversee daily operations, manage staff and client relations, and ensure a high standard of customer service. The successful candidate will have a strong background in customer service, some management experience, and the ability to handle client complaints effectively. This role offers a competitive salary, commission on sales, and generous leave policies.

Benefits

Competitive Salary

Salon Service Sales commission

Retail commission

Generous annual leave

Free medical provided

Free Salon Services

Qualifications

• Experience in service industries: Hotels, F&B, beauty, or other hospitality.
• Basic management or supervisory experience.
• Ability to read reports on spreadsheets.

Responsibilities

• Supervise daily activities of the hair and beauty salon.
• Manage client complaints efficiently.
• Ensure high levels of customer service and salon cleanliness.

Skills

Great Customer Service Background

Leadership & Management Skills

Ability to deal with client complaints

Administrative skills

Computer skills

Job description

A leading beauty salon in Dubai is seeking a supervisor to oversee daily operations, manage staff and client relations, and ensure a high standard of customer service. The successful candidate will have a strong background in customer service, some management experience, and the ability to handle client complaints effectively. This role offers a competitive salary, commission on sales, and generous leave policies.