We are looking for a Salesforce Senior Developer with strong hands‑on expertise in Field Service Lightning (FSL) and Sales Cloud to join our team in the UAE.
Key Responsibilities:
- Lead and participate in client discussions to gather requirements and understand business processes.
- Design and implement customized Salesforce solutions, focusing on Field Service Lightning (FSL).
- Build and configure FSL components — Custom Objects, Workflows, Validations, LWC, Apex, Visualforce, Integrations, etc.
- Set up Scheduling & Optimization, Dispatcher Console, Service Objectives, and Work Rules.
- Manage Work Order & Service Appointment lifecycles, including bulk scheduling, dispatch, and rescheduling.
- Configure Field Service Mobile App (including offline capabilities) and integrate with Salesforce/third‑party mobile tools.
- Handle Resource Management, Contractors, Timesheets, Inventory, and Preventive Maintenance setups.
- Provide technical guidance, training, and post‑implementation support.
- Perform code reviews to ensure quality, performance, and adherence to best practices.
- Must have experience configuring Live Chat/Omni-Channel.
- Knowledge of Salesforce CPQ is an added advantage.
If you’re an experienced Salesforce professional passionate about building scalable solutions and working in a dynamic environment, we’d love to hear from you!
Key Skills Required:
- Salesforce Field Service Lightning (FSL) / Salesforce Field Service (SFS)
- Salesforce Sales Cloud
- Lightning Web Components (LWC)
- Apex, Visualforce, Triggers, APIs, Integrations
- Workflow Rules, Validation Rules, Custom Objects
- Scheduling & Optimization Configuration (Work Rules, Service Objectives, Scheduling Policies)
- Dispatcher Console / Dispatcher Gantt Chart
- Field Service Mobile App (including offline capabilities)
- Resource & Contractor Management
- Preventive Maintenance Setup
- Inventory Management (Return, Request & Tracking)
- Live Chat / Omni-Channel Configuration
- Salesforce CPQ (Added Advantage)
- Requirement Gathering & Solution Design
- Code Review & Quality Assurance
- Client Communication & Post-Implementation Support