Salesforce Administrator - Remote

YO AI Labs; Abu Dhabi; Remoto; AED 90.000 - 130.000; Part-time

Descrizione del lavoro

YO AI Labs is seeking an experienced Salesforce/HubSpot Administrator – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems. This contractor role is remote.

You will audit CRM and integrated systems, standardize data, and create clear operational prompts. Strong CRM skills and SaaS experience required; no AI background necessary.

Competenze

• 4–6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365 or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.

Mansioni

• Audit CRM and revenue systems for inconsistencies and automation issues.
• Analyze policy conflicts and define business rules.
• Review and reconcile data across CRM and connected platforms.
• Create operational prompts and documentation for SaaS scenarios.
• Document recommended system changes and decisions.
• Assess CRM changes' impact on billing, CPQ and tickets.
• Provide insights on CRM optimization and governance.

Conoscenze

Salesforce

HubSpot

CRM platforms

Data reconciliation

SQL

APIs

SaaS environments

English communication

Strumenti

Microsoft Dynamics 365

Descrizione del lavoro

Job Description:

Salesforce / HubSpot Administrator – Revenue Systems (SaaS)

Role Type: Contractor

Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You’ll use your CRM expertise to evaluate real‑world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4–6 years of hands‑on experience with Salesforce, HubSpot, Microsoft Dynamics 365 or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross‑system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.

Requirements: