Sales Support - VAS

Bayut | dubizzle; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading online platform in the UAE is seeking a Sales Support - VAS to handle KPI reports and manage telesales for various products. The ideal candidate should have secondary education, familiarity with the automotive industry, and strong customer service skills. Competitive tax-free salary and comprehensive benefits are offered.

Benefits

Competitive Tax-free Salary

Comprehensive Health Insurance

Annual Air Ticket Allowance

Employee discounts

Rewards & Recognitions

Learning & Development opportunities

Qualifications

• Automotive / banking / sales support experience in the UAE is preferred.
• Familiarity with the automotive industry is required.
• Ability to multitask, prioritize, and manage time effectively.

Responsibilities

• Handle VAS KPI reports and monitor them daily.
• Coordinate invoices with b2b vendors.
• Provide accurate answers to customers' questions and concerns.

Skills

Detail oriented

Strong customer service attitude

Excellent verbal communication skills

Data entry skills

Strong automotive market knowledge

Education

Minimum of secondary education

Tools

CRM software

Job description

About Bayut & dubizzle

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE.

Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market.

With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

Role Description

As a Sales Support - VAS, you will be responsible for handling the VAS KPI reports and monitoring them on a daily basis.

You will coordinate invoices with b2b vendors and handle telesales for our multi-products and services.

Key Responsibilities

• Monitor SOP and TAT for Finance and Insurance leads.
• Follow up and track our payments from our partner banks.
• Listen to customers’ questions and concerns and provide accurate answers/responses.
• Record details of Non-Dubizzle customer contacts and actions taken.
• Handle telesales for our VAS products & services.

Team & Culture

A fast paced, high performing team.

Multicultural environment with over 60 different nationalities.

Benefits

• Competitive Tax-free Salary.
• Comprehensive Health Insurance.
• Annual Air Ticket Allowance.
• Employee discounts at multiple vendors across the emirates.
• Rewards & Recognitions.
• Learning & Development opportunities.

Equal Opportunity

Bayut & dubizzle is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Qualifications

A minimum of secondary education.

Automotive / banking / sales support experience in the UAE.

Familiarity with the automotive industry.

Past experience using CRM software.

Detail oriented.

Strong automotive market knowledge.

Strong customer service attitude, work ethic, and a drive for success.

Excellent verbal communication skills in English and Arabic.

Must possess excellent data entry skills.

Maintain a positive work atmosphere with a culture of respect for others.

Self-discipline.

Professional demeanor and telephone etiquette.

Ability to multitask, prioritize, and manage time effectively.

Ambitious, positive and committed attitude.