Sales Support Representative, Pre-Sales

Hexagon AB; Dubai; Hybrid; AED 60,000 - 120,000; Full time

Job summary

A global technology leader in Dubai is seeking a Sales Support Representative. This role involves managing document control, overseeing bid submissions, and providing administrative support to the sales team. Ideal candidates should have strong organizational skills and effective communication abilities. Join a diverse and inclusive team committed to innovation and sustainability.

Qualifications

• Experience in document control and management.
• Strong organizational skills for maintaining records.
• Ability to communicate effectively with clients.

Responsibilities

• Manage document flow and retrieval processes.
• Handle bid portal registration and submissions.
• Support administrative tasks and coordinate communications.

Skills

Document management

Bid management

Client communication

Administrative support

Job description

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Job Location (Short): Dubai, United Arab Emirates

Workplace Type: Hybrid

Business Unit: ALI

Responsibilities

Hexagon’s Asset Lifecycle Intelligence division (Hexagon) is seeking a Sales Support Representative to join our team in UAE.

Day to day responsibilities will include:

Document Control:

• Receive, register, and distribute incoming and outgoing documents in accordance with project procedures.
• Maintain up-to-date records of all documents and ensure proper documentation flow and retrieval.
• Implement and manage document control processes and systems.
• Organize and maintain paper and electronic filing systems
• Ensure that documentation is accurate, updated, and easily accessible to relevant stakeholders.
• Coordinate with internal departments to ensure timely submission of deliverables.
• Monitor document revisions and track version control.
• Ensure compliance with quality assurance and control standards.

Bid Portal Control:

• Register and manage company accounts on client bid/tender portals (e.g., Ariba, SAP, etc.).
• Monitor and track live tender opportunities and updates through portals.
• Upload and submit pre-qualification documents, proposals, and bids as per client requirements.
• Coordinate with the bid team to gather technical and commercial documents for submission.
• Track submission deadlines and ensure timely delivery of all documents.
• Maintain bid logs and records of submissions for audit and reference purposes.
• Communicate with clients or portal administrators to resolve technical issues or submission errors.

Support and Administration:

• Support the team in day-to-day administrative tasks (CRM updates, report generation, documentation)
• Communicate with customers on proposals, order and general follow ups when required by sales
• Coordinate meetings, events, and take meeting minutes when required
• Liaise between sales, marketing, finance and services teams
• Organize and prepare materials for sales and general meetings and presentations

#LI-AW1

About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.

Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.

Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.

Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB.

Why work for Hexagon?

At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.

* In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with.

Everyone is welcome

At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.