Sales Supervisor

OMODA JAECOO UAE; Dubai; On-site; AED 134,000 - 201,000; Full time

Job summary

OMODA and JAECOO Motors in Dubai seek a Sales Supervisor to lead the showroom sales team, drive vehicle sales targets, and deliver exceptional customer experiences while ensuring smooth day-to-day operations. You will coach sales executives, manage customer relationships, coordinate with stock and logistics, monitor performance, and report results to management.

Knowledge of automotive retail in the UAE is essential.

Qualifications

• 3–7 years of automotive sales experience, with over 2 years in a supervisory role in a car showroom within UAE.

Responsibilities

• Lead, motivate, and monitor sales executives to achieve individual and team sales targets.
• Conduct daily briefings and performance reviews.
• Drive showroom sales and help close deals.
• Manage customer relationships and resolve issues professionally.
• Ensure showroom displays are attractive and stock is managed.
• Track sales performance, reports, and market trends.
• Train new staff on products and policies.
• Support promotions and follow up on leads.
• Ensure all documentation for sales transactions is complete.

Skills

Automotive sales

Sales supervision

Job description

OMODA and JAECOO Motors are new brands under Chery Automobiles Group (a Global Fortune 500 Company..

OMODA

O indicates a positive, energetic tone - Oxygen, the essential ingredient of life. MODA comes from "Modern" - a modern and fashionable lifestyle with emphasis on high appearance level and high-tech products. It is a brilliant Art in motion, CROSS-style SUV, Future & Fashionable based on the needs of global users. OMODA represents advanced design, futuristic technology and brand new crossover ecosystem.

JAECOO

As a brand-new off-road brand, the name JAECOO is inspired by a fusion of the German word "Jäger" and the English word "Cool." This melding captures both off-road and urbanism while exuding a refined style and quality that imparts a mission of brave exploration and unwavering perseverance. The brand philosophy is "From Classic, Beyond Classic." JAECOO is dedicated to innovation and breakthroughs, leading the new urban off-road trend with exceptional four-wheel-drive performance, remarkable safety features, and forward-thinking intelligent technologies.

Work Location: Dubai, UAE

Role Summary:

The Sales Supervisor is responsible for leading and supporting the showroom sales team to achieve vehicle sales targets, deliver exceptional customer experiences, and ensure smooth day-to-day showroom operations. This role oversees sales performance, coaches team members, manages customer relationships, and ensures compliance with dealership policies and procedures. The Sales Supervisor acts as a key link between management and the sales team, driving revenue growth while maintaining high standards of professionalism and customer satisfaction.

Key Responsibilities:

• Lead, motivate, and monitor sales executives to achieve individual and team sales targets.
• Conduct daily briefings and performance reviews.

Drive Vehicle Sales

• Ensure showroom sales objectives are met or exceeded.
• Assist sales staff in closing deals and handling complex customer negotiations.

Customer Relationship Management

• Maintain high levels of customer satisfaction.
• Resolve customer complaints and escalations professionally.
• Ensure excellent customer service throughout the sales process.

Showroom Operations

• Ensure vehicles are displayed attractively and showroom standards are maintained.
• Monitor inventory availability and coordinate with stock and logistics teams.

Sales Reporting and Analysis

• Track sales performance, conversion rates, and market trends.
• Prepare daily, weekly, and monthly sales reports for management.

Training and Coaching

• Train new sales executives on products, sales techniques, and company policies.
• Identify skill gaps and provide ongoing coaching.

Marketing and Promotions

• Support implementation of promotional campaigns and showroom events.
• Follow up on leads generated through digital platforms, walk-ins, and referrals.

Compliance and Documentation

• Ensure all sales transactions, financing, insurance, and registration documentation are completed accurately.
• Adhere to company policies and automotive industry regulations.

Qualifications/Skills:

• 3–7 years of automotive sales experience, with over 2 years in a supervisory role in a car showroom within UAE.