SALES REPRESENTATIVE

Nabors; Dubai; On-site; AED 50,000 - 70,000; Full time

Job summary

A leading energy technology provider in Dubai seeks a Sales Representative for spare parts sales. This role includes managing customer inquiries, processing orders, and ensuring exceptional service. Candidates should have a Bachelor's degree and 2-3 years of relevant experience, with strong organizational and communication skills. Proficiency in MS Office and ERP systems is essential. Join us to contribute to our mission of delivering innovative solutions in energy.

Qualifications

• Minimum of 2-3 years of experience in sales coordination, sales administration, or parts sales role.
• Proficiency in MS Office and experience with an ERP system.
• Exceptional organizational and communication skills.

Responsibilities

• Serve as the primary point of contact for customer inquiries.
• Prepare and issue quotations and sales orders accurately.
• Process and track spare parts orders for timely delivery.

Skills

Sales coordination

Customer service orientation

Organizational skills

Problem-solving abilities

Education

Bachelor's degree

Tools

MS Office Suite

ERP systems

Job description

Company Overview

Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world.

Equal Opportunity Employer

Equal Opportunity Employer

Nabors is committed to providing equal employment opportunities to all employees and applicants and prohibiting discrimination and harassment of any type without regard to race, religion, age, color, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. To learn more about our Fair Employment practices, please refer to the Nabors Code of Conduct.

Job Summary

The Part Sales - Sales Representative supports the Canrig sales team and customers by managing the administrative and logistical aspects of the spare parts sales process. The ideal candidate ensures all enquires are attended to, sales orders are processed accurately and in a timely manner, from initial inquiry to final delivery, while providing exceptional customer service.

Responsibilities

Customer and Sales Support:

Serve as the primary point of contact for customer inquiries regarding spare parts availability, pricing, and orders.

Prepare and issue accurate spare parts quotations and sales orders in line with company procedures.

Communicate with customers to provide order status updates and resolve any issues or delays.

Address customer complaints and provide after‑sales support as requested.

Order and Inventory Management:

Process and track all spare parts orders, ensuring accuracy and timely delivery.

Liaise with warehouse and logistics teams to confirm product availability and coordinate timely shipment.

Monitor inventory levels of key spare parts and communicate requirements to the relevant teams.

Administrative and Reporting:

Maintain accurate and up‑to‑date sales records, customer data, and sales activity in the company's ERP system.

Generate sales reports, performance metrics, and forecasts for management review.

Assist with invoicing and coordinate with the finance department to follow up on receivables when necessary.

Manage and file sales‑related documents, including contracts, proposals, and invoices.

Cross-Functional Coordination:

Collaborate with the technical support team to provide accurate answers to technical queries from customers.

Coordinate with other internal departments, such as marketing and finance, to ensure seamless sales operations.

Sales Team Assistance:

Provide comprehensive administrative support to the sales team, which may include assisting with presentations and other sales‑related materials.

Assist the sales team in achieving and exceeding monthly and quarterly sales targets.

Others:

The employee is responsible for performing duties in accordance with the company's policies, procedures, and quality objectives.

The employee has the necessary authority to make decisions within their scope of work and escalates issues as needed and collaborates with relevant stakeholders to ensure operational effectiveness.

The employee is accountable for the quality, accuracy, and timeliness of their work, as well as for reporting any nonconformities or risks that may impact quality, legal compliances, safety, environment or customer.

Support and participate in achieving organizational QHSE objectives.

Other duties may be assigned.

Minimum Qualifications

• Bachelor's degree (extensive and relevant work experience will be considered in lieu of a degree).

• Minimum of 2-3 years of experience in sales coordination, sales administration, or parts sales role, preferably within the oil and gas or a related heavy industrial industry.
• Proficiency in MS Office Suite and experience with an ERP system (Visual, AX preferable).
• Exceptional organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and a customer service orientation.
• Proven ability to multitask and manage competing deadlines in a fast‑paced environment.
• Problem‑solving abilities to resolve issues efficiently.

Preferred Qualifications

• Experience with spare parts or after‑sales service.