Sales Manager (Leisure)

Hilton Worldwide, Inc.; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading global hospitality company in Dubai is seeking a Sales Manager to analyze market trends and drive business growth. You will develop customer accounts, negotiate rates, and collaborate with various departments to enhance guest experiences. The ideal candidate has strong sales experience, excellent communication skills, and a degree in a relevant field. This role promises a dynamic work environment within a renowned global brand.

Qualifications

• Experience in a sales role with a proven track record to close a sale.
• Commitment to delivering a high level of customer service.
• Excellent grooming standards.

Responsibilities

• Analyze local market trends and competitor activity to identify business leads.
• Develop customer accounts and drive business into the hotel.
• Negotiate room rates/packages with corporate clients.
• Prepare company contracts for the hotel.
• Cooperate with other departments to create an exceptional experience.

Skills

Positive attitude

Good communication skills

Flexibility

Ability to work under pressure

Sales experience

Education

Degree-level qualification in a relevant field

Job description

Job Description - Sales Manager (Leisure) (HOT0C31X)

Location: Hilton Garden Inn Dubai, Mall Avenue Dubai 1

Overview

A Sales Manager analyzes local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

Responsibilities

• Analyze local market trends and competitor activity to identify business leads.
• Develop customer accounts and drive business into the hotel/cluster to increase market/customer share in all revenue streams.
• Negotiate room rates/packages with corporate clients.
• Develop and implement creative local marketing channels, including social media channels.
• Prepare company contracts for the hotel in accordance with current business and pricing conditions.
• Work within current business strategies and recognize potential opportunities.
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs.
• Attend sales events as required.
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management, including reporting of appointments, calls made, and business leads.
• Answer customer queries promptly and professionally.
• Manage staff performance in compliance with company policies and procedures.
• Recruit, manage, train, and develop the Sales team.

Qualifications and Expectations

• Positive attitude and good communication skills.
• Commitment to delivering a high level of customer service.
• Excellent grooming standards.
• Flexibility to respond to a range of different work situations.
• Ability to work under pressure and independently.
• Experience in a sales role with a proven track record to close a sale.

Preferred qualifications:

• Knowledge of local market.
• Knowledge of hospitality industry.
• Passion for sales and for achieving targets and objectives.
• Degree-level qualification in a relevant field.

Working at Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands, and our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world each day. Our amazing team members are at the heart of it all!