Sales Manager - Food & Beverage (173553)

Shangri-La Hotels and Resorts; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel group in Abu Dhabi is seeking a motivated Sales Manager – Food & Beverage to drive revenue through proactive sales and effective client relationship management. The ideal candidate will have 2-3 years of F&B sales experience in a luxury environment and a strong understanding of hospitality standards. Join us to manage existing client accounts and develop new business opportunities, while supporting the hotel's ambitious revenue goals.

Qualifications

• Minimum 2–3 years of F&B sales experience in a luxury hotel environment.
• Strong knowledge of F&B operations, catering, and banquet sales in the luxury segment.
• Proven ability to achieve sales targets and generate business leads.
• Highly motivated, results-oriented, and customer-focused.

Responsibilities

• Assist in achieving and exceeding sales targets for restaurants and catering events.
• Develop and maintain strong relationships with corporate clients and event organizers.
• Proactively identify and pursue new business opportunities.
• Prepare accurate reports, forecasts, and analysis for management review.

Skills

F&B sales experience

Client relationship management

Communication skills

Negotiation skills

Presentation skills

Education

Bachelor’s degree in hospitality management or related field

Tools

MS Office

Hotel sales systems (Opera, Delphi)

Job description

Sales Manager – Food & Beverage

Food & Beverage Division

We are seeking a driven and enthusiastic Sales Manager – Food & Beverage to join our Food & Beverage team. The successful candidate will be responsible for supporting the hotel’s Food & Beverage revenue goals through proactive sales, effective client relationship management, and close coordination with operational teams. This role requires a strong understanding of luxury hospitality standards, F&B sales strategies, and exceptional customer service delivery.

What will you do?

• Assist in achieving and exceeding sales targets for restaurants, bars, banquets, and catering events.
• Develop and maintain strong relationships with corporate clients, event organizers, travel partners, and local businesses.
• Proactively identify and pursue new business opportunities through sales calls, client visits, and networking.
• Support in developing tailored proposals, presentations, and contracts for clients in line with hotel standards.
• Manage existing client accounts to ensure repeat and long-term business.
• Serve as a key point of contact for clients, ensuring their requirements are met from inquiry to event execution.
• Planning and execution of promotional campaigns.
• Preparing accurate weekly, monthly, and quarterly reports, forecasts, and analysis for management review.
• Build and strengthen relationships within the local and international market to enhance brand visibility.
• Promote all Food & Beverage outlets and catering services of the hotel, highlighting unique selling points.

What are we looking for?

• Bachelor’s degree in hospitality management, Business Administration, or a related field.
• Minimum 2–3 years of F&B sales experience in a luxury hotel environment, preferably focused on Food & Beverage.
• Strong knowledge of F&B operations, catering, and banquet sales in the luxury segment.
• Proven ability to achieve sales targets and generate business leads.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in MS Office and hotel sales systems (Opera, Delphi, or similar).
• Highly motivated, results-oriented, and customer-focused.

Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi

The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units.

Shangri-La and Traders Hotel, Qaryat al Beri, Abu Dhabi is an equal opportunity employer. We believe in hiring a diverse workforce and are committed to non-discrimination on any protected basis, or any other basis covered under applicable law.