Sales Manager - Food & Beverage

Shangri-La; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Abu Dhabi is seeking a Sales Manager for Food & Beverage who will drive sales and enhance client relationships. The ideal candidate will have a Bachelor's degree in hospitality, with 2-3 years of F&B sales experience in a luxury setting. Responsibilities include achieving sales targets, developing client proposals, and managing accounts. The role demands excellent communication and negotiation skills along with strong knowledge of F&B operations.

Qualifications

• Minimum 2-3 years of F&B sales experience in a luxury hotel environment.
• Proven ability to achieve sales targets and generate business leads.
• Strong knowledge of F&B operations and banquet sales in the luxury segment.

Responsibilities

• Assist in achieving sales targets for restaurants, bars, and catering events.
• Develop relationships with corporate clients and event organizers.
• Identify and pursue new business opportunities through networking.

Skills

Communication skills

Negotiation skills

Presentation skills

Customer focus

Results-oriented

Education

Bachelor's degree in hospitality management or related field

Tools

MS Office

Hotel sales systems (Opera, Delphi)

Job description

Sales Manager Food & Beverage

Food & Beverage Division

We are seeking a driven and enthusiastic Sales Manager Food & Beverage to join our Food & Beverage team. The successful candidate will be responsible for supporting the hotels Food & Beverage revenue goals through proactive sales, effective client relationship management, and close coordination with operational teams. This role requires a strong understanding of luxury hospitality standards, F&B sales strategies, and exceptional customer service delivery.

What will you do?

• Assist in achieving and exceeding sales targets for restaurants, bars, banquets, and catering events.
• Develop and maintain strong relationships with corporate clients, event organizers, travel partners, and local businesses.
• Proactively identify and pursue new business opportunities through sales calls, client visits, and networking.
• Support in developing tailored proposals, presentations, and contracts for clients in line with hotel standards.
• Manage existing client accounts to ensure repeat and long-term business.
• Serve as a key point of contact for clients, ensuring their requirements are met from inquiry to event execution.
• Planning and execution of promotional campaigns.
• Preparing accurate weekly, monthly, and quarterly reports, forecasts, and analysis for management review.
• Build and strengthen relationships within the local and international market to enhance brand visibility.
• Promote all Food & Beverage outlets and catering services of the hotel, highlighting unique selling points.

What are we looking for?

• Bachelor's degree in hospitality management, Business Administration, or a related field.
• Minimum 23 years of F&B sales experience in a luxury hotel environment, preferably focused on Food & Beverage.
• Strong knowledge of F&B operations, catering, and banquet sales in the luxury segment.
• Proven ability to achieve sales targets and generate business leads.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in MS Office and hotel sales systems (Opera, Delphi, or similar).
• Highly motivated, results-oriented, and customer-focused.

Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi

The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units. The hotel is located within the acclaimed Qaryat Al Beri complex, on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk, offering a variety of shops under one roof. It is only a ten-minute drive from the city’s international airport, five minutes from the golf course and the Convention Centre, and 15 minutes from the Corniche and the city centre.

Shangri-La and Traders Hotel, Qaryat al Beri, Abu Dhabi is an equal opportunity employer. We believe in hiring a diverse workforce and committed to non-discrimination on any protected basis, or any other basis covered under applicable law.