A well-established automotive dealership in the UAE is seeking a highly driven Sales Manager to lead its sales team, strengthen customer engagement, and ensure consistent sales performance. The company serves a diverse international customer base and is known for delivering a high-quality, transparent buying experience.
This is an excellent opportunity for a strong sales leader with automotive experience and a passion for developing teams.
Role Overview
The Sales Manager will oversee the performance, discipline, and daily structure of the sales team. A significant focus of this role is ensuring consistent second-facing of customers, daily morning sales meetings, and strict adherence to the dealership’s sales process.
Candidates with experience in the UK automotive market are strongly encouraged to apply, as this background aligns well with customer expectations and sales standards.
Key Responsibilities
Sales Leadership & Team Management
- Lead, coach, and motivate the sales team to consistently achieve targets.
- Conduct daily morning sales meetings outlining priorities, appointments, KPIs, and performance updates.
- Implement and enforce a structured sales process across all customer touchpoints.
- Review CRM activity daily to ensure accurate pipeline management and follow‑up.
Customer Engagement & Deal Closure
- Second-face customers regularly to support negotiations, increase trust, and improve closing ratios.
- Ensure every customer receives a professional and supportive buying experience.
- Maintain high levels of product knowledge and showroom standards.
Operational Excellence
- Oversee the accuracy of vehicle listings, pricing, digital content, and online presentation.
- Review lead quality and work closely with marketing to optimise conversions.
- Ensure full utilisation of the CRM (Zoho preferred) including follow‑ups, task management, and reporting.
Team Development
- Mentor team members in sales techniques, objection handling, and customer communication.
- Hold the team accountable for performance metrics and daily activities.
- Promote a culture of discipline, collaboration, and continuous improvement.
Requirements
- Proven experience as a Sales Manager or Senior Sales Executive in the automotive industry.
- Strong track record of achieving and surpassing sales targets.
- Experience in the UK automotive market is a major advantage.
- Excellent English communication and negotiation skills.
- Strong second‑facing ability and customer rapport‑building skills.
- High organisational discipline with strong leadership presence.
- Confident managing and motivating a multicultural team.
- CRM proficiency (Zoho CRM preferred but not required).
Preferred Attributes
- Professional, confident, and customer‑driven.
- Strong leadership, coaching, and problem‑solving skills.
- Self‑motivated and able to thrive in a high‑volume environment.
- Excellent follow‑up habits and attention to detail.
Benefits
- Competitive salary and attractive commission structure.
- Opportunities for long‑term growth and advancement.
- Supportive leadership with ongoing training.
- Modern showroom environment.
- Exposure to a dynamic, international customer base.