Sales Manager At Crowne Plaza Dubai Marina

IHG Hotels & Resorts; Dubai; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Job summary

IHG Hotels & Resorts, Crowne Plaza Dubai Marina, is seeking a full-time Sales Manager, Corporate to lead our corporate sales efforts. You will drive the sales plan, manage key accounts, and coordinate with the revenue team to meet room and catering goals.

Ideal candidates have at least 2 years in hotel corporate sales, strong communication, and the ability to work with diverse teams and cultures. The role emphasizes customer service and relationship-building for long-term success.

Qualifications

• 2+ years of experience in Hotel Corporate Sales
• Excellent verbal and written communication
• Ability to work with teams from diverse cultures
• Strong customer service and relationship-building skills

Responsibilities

• Lead the property's corporate sales efforts and develop a sales plan
• Collaborate with Sales team to address revenue goals and market needs
• Forecast and report on sales and catering objectives with the Revenue Department
• Attend customer events and build long-term relationships with key accounts
• Deliver exemplary customer service to drive satisfaction and loyalty

Skills

Hotel Corporate Sales

Customer service

Team collaboration

Verbal and written communication

Job description

What's your passion? Whether you're into dancing, diving, or dominoes at IHG we're interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great hotels guests love.

The Crowne Plaza Dubai Marinais the perfect location that completely understands modern business travelers. Located in the cosmopolitanDubai Marinaarea, the 3,037 square-meter hotel is next toDubai Marina Malland within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants.

With 273 stylish rooms and a convenient, prestigious location, you will findCrowne Plaza Dubai Marinaan ideal hotel for productive business and enjoyable leisure time; and will definitely enjoy a new hotel that has mastered the balance between modernism of the business world and traditions of the Arabian hospitality.

We are currently recruiting for a full timeSales Manager, Corporate to join our enthusiastic team at Crowne Plaza Dubai Marina.

As a Sales Manager - Corporate, you are responsible to assists in leading the property's segmented sales effort for Corporate market. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.

• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
• Work with Sales team to create and implement a sales plan addressing revenue, guests’ needs and the market.
• Analyze market information by using sales systems and implement strategy to achieve property's financial room and catering goals.
• Review sales and catering guest satisfaction results to identify areas of improvement.
• Direct and manage the forecasting process in conjunction with the Revenue Department to ensure accurate, timely and complete information.
• Compile and/or direct the preparation of actively participate and complete the preparation of the annual Sales & Marketing plans, quarterly updates and the annual Budget.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Develop and manage relationships with key stakeholders, both internal and external.
• Attend customer events, trade shows and sales missions to maintain, build or develop key relationships customers.
  

Ideally, you'll have a minimum of 2 years’ experience in Hotel Corporate Sales role in a four or five-star hotel or comparable industry, ability to demonstrate working with and engaging teams from different cultures, strong verbal and written communication skills along with being quality oriented with focus on details, high performance standards, able to multi-task & meet deadlines and technical proficiency in related software preferable.

We passionately believe that it’s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring true hospitality to life for everyone.

We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 6,000 hotels in over 100 countries, the world is your oyster.

We are an equal opportunities employer.