Sales Manager

Burna Coal & Firewood Trading; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A company trading in charcoal products in Dubai is seeking an experienced Sales Manager to lead sales operations and grow the Hookah charcoal business across the U.A.E. The ideal candidate should have 2-3 years of sales experience, preferably in FMCG or hospitality, with strong communication and negotiation skills. A valid U.A.E. driving license is preferred, and fluency in English is required, with Arabic as a plus.

Qualifications

• 2-3 years of experience in sales, preferably in FMCG, tobacco, or hospitality.
• Strong communication and negotiation skills.
• Fluency in English is a must; Arabic is a big plus.
• Experience working with HORECA or lounge clients.
• Self-motivated, well-organized, and results-driven.
• U.A.E. Driving license preferred.

Responsibilities

• Promote and sell high-quality Hookah charcoal products.
• Develop and manage relationships with Hookah lounges, cafes' and restaurants.
• Negotiate prices, delivery terms and contracts.
• Deliver exceptional customer service and after-sales support.
• Stay on top of market trends and competitors.
• Collaborate with internal teams to ensure smooth operations.

Skills

Excellent communication skills

Sales background in FMCG or hospitality

Customer service mindset

Negotiation skills

Proficient in WhatsApp Business

Fluent in English

Basic CRM tools knowledge

Job description

Job Title : Sales Manager

Location: Dubai, U.A.E.

Salary: AED 8000-9000 per month

Job Description

We are looking for an experienced Sales Manager who is passionate about sales and well-connected in the Hookah lounge or HORECA industry, and able lead our sales operations, and grow our Hookah charcoal business across U.A.E.

Key Responsibilities

• Promote and sell our high-quality Hookah charcoal and other products.
• Develop and manage relationships with Hookah lounges, cafes' and restaurants.
• Negotiate prices, delivery terms and contracts.
• Deliver exceptional customer service and after-sales support.
• Stay on top of market trends and competitors.
• Collaborate with internal teams to ensure smooth operations.

Qualifications

• 2-3 years of experience in sales, preferably in FMCG, tobacco, or hospitality.
• Strong communication and negotiation skills.
• Fluency in English is a must; Arabic is a big plus.
• Experience working with HORECA or lounge clients.
• Self-motivated, well-organized, and results-driven.
• U.A.E. Driving license preferred

Skills

• Excellent communication and negotiation skills with clients and distributors.
• Strong sales background in trading, FMCG, or hospitality (preferably in hookah or charcoal products).
• Ability to identify new customers and close deals effectively.
• Strong customer service mindset and relationship-building ability.
• Organized, result-oriented, and proactive.
• Good knowledge of invoicing, quotations, and delivery follow-ups.
• Proficient in WhatsApp Business, Excel, and basic CRM tools.
• Fluent in English (Arabic or French is an advantage).
• UAE driving license preferred.